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SupportAssist Enterprise Application 2.x

SupportAssist Enterprise Application 2.x

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This article provides information about upgrading from SupportAssist Enterprise 4.00.05 or 4.00.06 to Secure Connect Gateway - Virtual Edition. It also includes frequently asked questions about the upgrade process.
Updated:  September 22, 2025 ID: 000190637

Dell EMC Support Assist Enterprise remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated:  August 24, 2022 ID: 000194724

Dell EMC Secure Connect Gateway remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated:  November 06, 2025 ID: 000194624

Dell EMC SupportAssist Enterprise contains remediation for Third-party Component vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated:  September 19, 2025 ID: 000191056

Dell SupportAssist Enterprise has been updated to address a security vulnerability in the Eclipse Jetty Server component.
Updated:  July 22, 2025 ID: 000177817

Dell SupportAssist Enterprise contains remediation for multiple third-party component security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated:  May 13, 2024 ID: 000183617