Articles
25 out of 164 shown
164 out of 164 shown
This article provides information about Dell laptop battery guidelines. Find information about installation, maintenance, extend battery life. Best practices for Dell laptop battery.
Updated: May 14, 2025
ID: 000175212
This article offers detailed guidance on how to identify and troubleshoot a No POST (Power-On Self-Test) issue on a Dell laptop. It covers the symptoms of a No POST problem, such as the laptop not powering on or displaying any signs of activity. The article also provides step-by-step instructions for diagnosing the root cause, including checking power sources, verifying hardware connections, and testing individual components.
It provides solutions to common and advanced No POST issues, helping to resolve the problem and restore the laptop’s functionality.
Updated: May 08, 2025
ID: 000141584
Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.
Updated: May 14, 2025
ID: 000144170
See the information for guidance on warranty support for laptop batteries in the unfortunate occurrence of a battery failure. Also linked to the article are some further reading on troubleshooting and how to check the battery health status.
Updated: May 14, 2025
ID: 000123808
This article provides information about upgrading or installing the system memory or RAM on a Dell computer. Identifying the correct memory type, the number of modules that are supported on a computer, and the maximum memory that is supported is important to understand before purchasing or upgrading the memory on a computer.
Updated: May 14, 2025
ID: 000129299
Is your personal computer overheating or your laptop running hot and shutting down? Learn the causes of laptop overheating, how to prevent an overheating laptop, and steps to fix a computer that overheated and shut down.
Updated: May 14, 2025
ID: 000130867
This article clarifies the conditions for Dell coverage of the laptop keyboards (Worldwide). Contractual and legal warranties in the European Union (EU), the Dell Limited Hardware Warranty (United States and Canada), and or applicable Dell Support Service Agreements are covered in this document.
Updated: May 13, 2025
ID: 000225879
The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated: May 13, 2025
ID: 000311953
Learn how to downgrade your Dell system BIOS safely. Step-by-step instructions for downloading and downgrading to a previous BIOS version Resolve issues with ease.
Updated: May 13, 2025
ID: 000130652
Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
Updated: May 12, 2025
ID: 000209740
This article covers the answers to the most frequently asked questions about the Network Interface Card (network adapter, also known as Network Interface Controller, Network Adapter, LAN Adapter, or Physical Network Interface) port on a Dell computer.
Updated: May 09, 2025
ID: 000178859
This article provides info on Kensington Locks used with Dell systems.
Updated: May 09, 2025
ID: 000134337
This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display?
Updated: May 07, 2025
ID: 000125609
If your computer does not power on, or shows no signs of activity when you press the power button. This guide provides step-by-step instructions to resolve advanced troubleshooting steps for no-power issues on your laptop.
Updated: May 07, 2025
ID: 000124389
How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.
Updated: May 07, 2025
ID: 000124550
The following article takes you through optimizing your computers performance and stability by disabling start-up items.
Updated: May 07, 2025
ID: 000122786
Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated: May 07, 2025
ID: 000214907
Learn how to address issues with your network adapter not appearing in the SupportAssist OS recovery menu. Follow our guide to diagnose and troubleshoot this issue to minimize downtime and ensure your Dell system functionality.
Updated: May 06, 2025
ID: 000228520
Uncover the potential limitations of MAC Address pass-through on docked laptop systems.
Updated: May 06, 2025
ID: 000147357
This article explains the procedure to open a Service request using the Dell support page.
Updated: May 06, 2025
ID: 000132371
This article describes the impact of KB5025885 on Windows Updates after May 09, 2023 that may prevent the booting of Microsoft Windows. Potential workarounds are also provided.
Updated: May 05, 2025
ID: 000213253
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 02, 2025
ID: 000132024
This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.
Updated: May 01, 2025
ID: 000196860
Resolve the issue when your Dell laptop keyboard types the wrong letters. Our guide helps with common issues like the keyboard typing wrong letters, incorrect Number Lock settings, and more.
Updated: April 30, 2025
ID: 000123342
Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Find information about how to use and troubleshoot AC adapter-related problems.
Updated: April 30, 2025
ID: 000125125
This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.
Updated: April 30, 2025
ID: 000179087
This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated: April 29, 2025
ID: 000216039
This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.
Updated: April 28, 2025
ID: 000187485
The following article provides information about resetting the Basic Input/Output System (BIOS) for your Dell computer. This includes methods for resetting the Complementary metal-oxide-semiconductor (CMOS), the motherboard BIOS, and the BIOS without a display. This guide helps to restore your BIOS to default settings and clear the nonvolatile random access memory (NVRAM) on your Dell computer.
Updated: April 28, 2025
ID: 000124377
This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.
Updated: April 28, 2025
ID: 000124344
Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.
Updated: April 24, 2025
ID: 000150359
Learn how to resolve camera problems by reinstalling or downloading the Microsoft integrated webcam driver on Windows 11. Step-by-step guide to ensure your camera driver works correctly.
Updated: April 24, 2025
ID: 000124356
This article contains information about how to set up email using various email applications such as Gmail, Microsoft Office Outlook, and Outlook.com, and resources for troubleshooting email issues.
Updated: April 24, 2025
ID: 000132373
Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.
Updated: April 24, 2025
ID: 000125170
This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue
Updated: April 23, 2025
ID: 000175260
Explore the evolution of DisplayPort technology. Learn about its origins, features, and benefits. Discover how DisplayPort compares to other interfaces.
Updated: April 23, 2025
ID: 000134877
The following article provides information about a new Dell option to purchase a computer without an AC Adapter that started in June 2024.
Updated: April 23, 2025
ID: 000226078
This article provides information about how to identify damage to the AC adapter of Dell computers. What are the different types of damage that can occur compared to normal wear and tear?
Updated: April 22, 2025
ID: 000125337
This article provides the steps to resolve issues with Dell Chromebooks not booting or powering on with the battery depleted and with the AC adapter connected.
Updated: April 22, 2025
ID: 000130389
Resolve Wi-Fi connection problems when your computer does not connect to Wi-Fi. Learn steps for fixing Wi-Fi issues on your Dell computer, ensuring reliable connectivity.
Updated: April 22, 2025
ID: 000132488
This article explains how to get the Dell Power Companion to charge Chromebook 3100 2-in-1, 3100, and 3400 systems.
Updated: April 22, 2025
ID: 000147455
Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We'll explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.
Updated: April 22, 2025
ID: 000126004
The following article provides information about a No Post issue with the
Chromebook 3120 during a restart after an image update.
Updated: April 22, 2025
ID: 000227458
The following article provides information about the correct way to troubleshoot a Dell AC adapter if the status light is off or flickering. Dell AC adapters come with a status Light Emitting Diode (LED) on the adapter or a ring of them around the connector to the device.
Updated: April 22, 2025
ID: 000140032
How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.
Updated: April 21, 2025
ID: 000125795
This article provides information about missing caps lock and delete keys on a Chromebook.
Updated: April 19, 2025
ID: 000137465
This article explains how to get the audio working again after logging in and out on the Chromebook 3100 2-in-1, Chromebook 3100, and Chromebook 3400.
Updated: April 19, 2025
ID: 000147451
Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.
Updated: April 18, 2025
ID: 000124626
The following article provides information that takes you through how to use the ChromeOS recovery tool. Step-by-Step instructions to recover and reset your ChromeOS on your Dell Chromebook.
Updated: April 18, 2025
ID: 000132034
Find out more about how to clean your Dell equipment.
Updated: April 18, 2025
ID: 000133659
See the information below to help resolve the error "0xA00F4244 NoCamerasAreAttached" when you access the webcam.
Updated: April 18, 2025
ID: 000125158
This article provides information about how to troubleshoot and fix common display or video issues on a Dell monitor.
Updated: April 18, 2025
ID: 000132354
See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated: April 17, 2025
ID: 000131432
For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.
Updated: April 17, 2025
ID: 000133413
This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.
Updated: April 17, 2025
ID: 000179003
For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below.
Updated: April 17, 2025
ID: 000126781
Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.
Updated: April 17, 2025
ID: 000124353
How to troubleshoot hardware error codes including PSA and ePSA, hard drive, and printer errors as well as Windows error codes.
Updated: April 16, 2025
ID: 000124354
This article provides information about general maintenance guidelines for a Dell computer.
Updated: April 15, 2025
ID: 000124077
How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.
Updated: April 15, 2025
ID: 000179019
Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated: April 14, 2025
ID: 000129627
The following article is a step-by-step guide on how to install Skype software on a Windows operating system of your Dell computer.
Updated: April 10, 2025
ID: 000138686
This article provides information about support notifications for service requests, part dispatches, and driver updates. Learn how to create and manage support notifications for your Dell products.
Updated: April 08, 2025
ID: 000139419
This article provides information about Wireless LAN card issue occurs when running LAN test in SupportAssist 4.0.3.
Updated: April 08, 2025
ID: 000227867
Pairing Dell Bluetooth keyboard and mouse have connect buttons.
Updated: April 04, 2025
ID: 000132534
Controlling Bluetooth using the wireless switch on some Dell laptops
Updated: April 04, 2025
ID: 000150369
Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.
Updated: April 04, 2025
ID: 000204117
What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.
Updated: April 04, 2025
ID: 000145629
This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell personal computer.
Updated: April 03, 2025
ID: 000139065
The following article explains how to reseat the keycap when a key falls off the keyboard on a Laptop.
Updated: April 03, 2025
ID: 000133100
This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.
Updated: April 03, 2025
ID: 000132424
Learn what to do when your laptop touchpad is not working (A.K.A. laptop mouse, trackpad, mousepad). How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows.
Updated: April 02, 2025
ID: 000123353
This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.
Updated: April 02, 2025
ID: 000124390
Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems.
Updated: April 02, 2025
ID: 000132245
Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.
Updated: April 02, 2025
ID: 000148441
This article provides information about how to judge acceptable light leakage levels on Dell laptop Liquid Crystal Display (LCD) screens.
Updated: April 02, 2025
ID: 000215193
If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.
Updated: March 31, 2025
ID: 000129450
The following article provides information about what memory issues can be seen on your Dell Laptop. Learn how to troubleshoot and resolve them on your laptop.
Updated: March 31, 2025
ID: 000126066
Resolve display or video problems on Dell laptops. Fix black screens, adjust brightness, connect external monitors, update display drivers, and more.
Updated: March 30, 2025
ID: 000134946
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated: March 28, 2025
ID: 000130977
Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.
Updated: March 28, 2025
ID: 000125103
Follow the steps for finding the Service Tag Number and Operating System (OS) Revision in ChromeOS.
Updated: March 26, 2025
ID: 000175440
This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.
Updated: March 19, 2025
ID: 000149095
Use our guide to learn how to successfully install Windows 11 and Windows 10 on a Dell computer with a Dell Windows Recovery DVD.
Updated: March 17, 2025
ID: 000132479
The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.
Updated: March 14, 2025
ID: 000195820
Lithium-ion Polymer batteries are housed in a flexible multi-layer pouch, which may sometimes swell for a variety of reasons.
Updated: March 13, 2025
ID: 000128491
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: March 13, 2025
ID: 000183911
Follow the instructions on how to turn the laptop touchpad (laptop mouse, trackpad, mousepad) off and on.
Updated: March 07, 2025
ID: 000124374
This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.
Updated: March 07, 2025
ID: 000132048
This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.
Updated: March 07, 2025
ID: 000132224
This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN).
Updated: February 27, 2025
ID: 000127788
This article provides information about how to troubleshoot and resolve battery-related issues on a Dell laptop. Find information about how to use, maintain, and troubleshoot a battery-related issue on a Dell laptop.
Updated: February 26, 2025
ID: 000123069
This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.
Updated: February 20, 2025
ID: 000131655
This article provides information about data backup before a motherboard replacement and ChromeOS data wipe.
Updated: February 19, 2025
ID: 000129389
Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.
Updated: February 09, 2025
ID: 000129805
This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.
Updated: February 06, 2025
ID: 000129397
This article provides guidance and direction for activating Windows after a motherboard replacement in your Dell computer.
Updated: February 06, 2025
ID: 000177704
See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.
Updated: February 03, 2025
ID: 000124379
The following article takes you through identifying and troubleshooting the ports and connectors on a Dell laptop or desktop computer.
Updated: January 24, 2025
ID: 000136835
Learn how to install and use Dell Client Configuration Toolkit (CCTK) for seamless BIOS configuration on OptiPlex, Latitude, and Precision systems. Steps for installation and command-line configuration
Updated: January 24, 2025
ID: 000134806
Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.
Updated: January 24, 2025
ID: 000177712
Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips.
Updated: January 23, 2025
ID: 000124387
Learn how to replace a Dell laptop hard drive. Find step-by-step instructions for installation, operating system setup, and driver installation.
Updated: January 15, 2025
ID: 000122450
This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.
Updated: January 13, 2025
ID: 000202007
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated: January 08, 2025
ID: 000148845
Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.
Updated: December 31, 2024
ID: 000131535
Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.
Updated: December 30, 2024
ID: 000123759
Refer to the guidelines about the replacement of common parts for Dell Notebooks.
Updated: December 17, 2024
ID: 000179828
Information about the Chromebook RMA shim USB drives and that they must be returned to Dell when service is completed.
Updated: December 17, 2024
ID: 000124705
This article describes how the PING command works in ChromeOS.
Updated: December 17, 2024
ID: 000145483
This article describes the steps to locate and analyze ChromeOS logs.
Updated: December 17, 2024
ID: 000137421
The following article provides information about the steps for viewing your network properties in the ChromeOS.
Updated: December 16, 2024
ID: 000147163
Download apps for your Dell Chromebook from the Google Chrome Web Store. This guide covers how to install apps on a Chromebook, add extensions, and manage downloads for an optimized experience.
Updated: December 16, 2024
ID: 000147012
The following article provides information about how to troubleshoot and resolve a startup problem on a Dell Chromebook 3110 and 3120 2-in-1 or Laptop.
Updated: December 11, 2024
ID: 000211056
Dell computer not reading Secure Digital (SD) cards, mini-SD cards, microSD cards, or SD USB adapters not showing up? Learn how to troubleshoot and resolve issues like undetected memory cards, read/write errors, and missing drive letters.
Updated: December 04, 2024
ID: 000150063
Why some laptops produce high-pitched buzzing noises and how to reduce them. Discover tips like enabling bus mastering devices to minimize noise caused by the processor's power state.
Updated: December 03, 2024
ID: 000142729
When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode. This is needed when traveling on an airplane (and is why it is called Airplane Mode). When you are having issues not being able to turn airplane mode off, follow the steps to force airplane mode off.
Updated: December 03, 2024
ID: 000124347
Follow these general guidelines for resolving the issue of extra, or "ghost", monitors showing in the Windows Display Settings.
Updated: December 03, 2024
ID: 000108307
Learn how to connect your Chromebook to a monitor or TV using HDMI, DisplayPort, USB-C, and more. Adjust settings, troubleshoot connection issues, and enhance your display experience.
Updated: November 22, 2024
ID: 000131674
For help with replacing the CMOS (coin-cell) battery on your Dell laptop, see the documentation of your computer.
Updated: November 21, 2024
ID: 000135178
Steps for checking if a Chromebook has been set to be Deprovisioned.
Updated: November 21, 2024
ID: 000143518
This article provides information about which accessories are supported on Dell Chromebook systems.
Updated: November 18, 2024
ID: 000125587
General information and support that Dell provides for Google Independent Service Vendor (ISV) products.
Updated: November 15, 2024
ID: 000146284
This article contains information that can be used to help you have a better experience with your Chromebook.
Updated: November 13, 2024
ID: 000182121
General information about the ChromeOS diagnostics tool
Updated: October 23, 2024
ID: 000186767
This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.
Updated: October 10, 2024
ID: 000137122
Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.
Updated: October 02, 2024
ID: 000175479
This article covers how to obtain support for ChromeOS Enterprise and ChromeOS Education products.
Updated: September 18, 2024
ID: 000191202
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: September 05, 2024
ID: 000178919
Learn how to adjust the brightness or change video settings on your Dell laptop.
Updated: August 29, 2024
ID: 000146791
This article explains what you receive when you are shipped a Dell Mail In Service box (United States only). Before shipping to the Dell Main In Repair Service, review the details of the paperwork required.
Updated: August 27, 2024
ID: 000134639
Resolving Windows Update failure to update.
Updated: August 23, 2024
ID: 000178461
Learn how to troubleshoot the ambient light sensor (ALS) to resolve dim LCD issues, flickering, or intermittent brightness.
Updated: August 22, 2024
ID: 000137814
Learn the easy steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.
Updated: August 21, 2024
ID: 000180675
The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.
Updated: August 21, 2024
ID: 000150790
The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. We can increase the RAM by using ReadyBoot or Virtual Memory.
Updated: August 21, 2024
ID: 000149907
If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.
Updated: August 21, 2024
ID: 000192007
This article describes the TPM firmware update process.
Updated: August 21, 2024
ID: 000184894
Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.
Updated: August 21, 2024
ID: 000192008
This article provides information about basic safety precautions that users must take before you access the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and safety precautions when lifting electronic equipment.
Updated: August 14, 2024
ID: 000137973
This article provides information about using the AC adapter of your Dell laptop while traveling to another location.
Updated: August 07, 2024
ID: 000139802
Select the section that matches the issue you are having with your Chromebook screen. See the troubleshooting steps and resources to help resolve the issue.
Updated: July 26, 2024
ID: 000132340
Learn how to access and use the diagnostics available in the Chrome Operating System. Including information about resolving Chromebook charging issues.
Updated: July 24, 2024
ID: 000132432
This article provides information about recycling or disposing Dell batteries.
Updated: July 17, 2024
ID: 000125451
The following article provides information about what the various LED indicators on Dell Chrome Laptops are telling you.
Updated: July 15, 2024
ID: 000139067
Learn how to check and update your Chromebook to the latest ChromeOS version.
Updated: June 18, 2024
ID: 000137467
This article contains information about the best methods for preparing Chromebook systems for long periods of storage.
Updated: June 13, 2024
ID: 000134075
This article provides the steps for looking up the amount of RAM in a Chromebook.
Updated: June 13, 2024
ID: 000146742
Information about uninstalling an extension from ChromeOS.
Updated: June 13, 2024
ID: 000136407
This article explains how to set up your Chromebook wireless network connection after initial installation.
Updated: June 10, 2024
ID: 000140312
Chromebook enrollment / provision and / or development mode is disable may cause depot and return issues.
Updated: May 31, 2024
ID: 000132776
Information about how to reinstall a previous version of ChromeOS.
Updated: May 29, 2024
ID: 000156379
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated: May 16, 2024
ID: 000132380
There are several options to print from your Chromebook, refer to the information for the option that is for you.
Updated: April 15, 2024
ID: 000135519
Windows S-Mode devices are streamlined for security and performance. To maintain both, drivers can only be updated through Windows Update / Windows Update for Business (WUfB).
Updated: February 02, 2024
ID: 000206176
This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer.
Updated: January 24, 2024
ID: 000129226
Instructions to transfer the Perpetual License when a Chromebook is replaced.
Updated: January 09, 2024
ID: 000124706
This article provides information about how to unmute audio on a Chromebook.
Updated: December 07, 2023
ID: 000117811
Steps for using the Chrome RMA Shim tool when a motherboard is replaced on the Chromebook 3100, 3100 2-in-1, and 3400 laptops.
Updated: January 17, 2023
ID: 000126477
Dell Client platforms require a security update to address the vulnerability identified in Intel-SA-00444: Intel® SGX Platform Software Advisory.
Updated: May 22, 2021
ID: 000182800
Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.
Updated: May 22, 2021
ID: 000145257
Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.
Updated: May 22, 2021
ID: 000126415
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: May 22, 2021
ID: 000180550
Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated: February 21, 2021
ID: 000140068