Chromebook 11 3180

The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.

The following article provides information about a problem with the Dell Pro Keyboard and Mouse (KM5221W). The keyboard and mouse do not work and reports a dongle mismatch.

This guide provides instructions for connecting Dell devices to the Internet using a wired Ethernet connection. It covers hardware options for devices with and without integrated Ethernet ports, cable requirements, and step-by-step troubleshooting for common connection issues.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.

This article covers how to obtain support for ChromeOS Enterprise and ChromeOS Education products.

General information about the ChromeOS diagnostics tool.

For help in Windows 11 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.

Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.

Refer to the guidelines about the replacement of common parts for Dell laptops.

You can secure your Dell desktop, laptop, docking stations or monitors with a cable, using the security slot.

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to, replace a hard drive, upgrade a hard drive, and more.

This article is a collection of all the information that you should need for the use of a Dell Chromebook computer as it ships from Dell. This includes how to resolve the battery not charging.

Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.

This article provides guidance and direction for activating Windows after a motherboard replacement in your Dell computer.

Follow the steps for finding the Service Tag Number and Operating System (OS) Revision in ChromeOS.

This article provides information about Dell laptop battery guidelines. Find information about installation, maintenance, extend battery life. Best practices for Dell laptop battery.

Troubleshooting an SD card or memory card reader issues on your Dell laptop or desktop? Learn how to fix problems like SD cards not detected, card readers not working, or cards not showing up in Windows.

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.

Learn how to charge the Chromebook 3100 2-in-1, 3100, and 3400 laptops using the Dell Power Companion.

This article explains how to get the audio working again after logging in and out on the Chromebook 3100 2-in-1, Chromebook 3100, and Chromebook 3400.

Download apps for your Dell Chromebook from the Google Chrome Web Store. This guide covers how to install apps on a Chromebook, add extensions, and manage downloads for an optimized experience.

Learn how to adjust the brightness or change video settings on your Dell laptop.

This article provides the steps for looking up the amount of RAM in a Chromebook.

General information and support that Dell provides for Google Independent Service Vendor (ISV) products.

This article describes how the PING command works in ChromeOS.

This article provides detailed information about various reasons why your laptop battery might drain faster than expected. It covers potential causes and helps you to optimize your laptop’s battery life and improve its overall performance.

Steps for checking if a Chromebook has been set to be Deprovisioned.

This article offers detailed guidance on how to identify and troubleshoot a No POST (Power-On Self-Test) issue on a Dell laptop. It covers the symptoms of a No POST problem, such as the laptop not powering on or displaying any signs of activity. The article also provides step-by-step instructions for diagnosing the root cause, including checking power sources, verifying hardware connections, and testing individual components. It provides solutions to common and advanced No POST issues, helping to resolve the problem and restore the laptop’s functionality.

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.

The following article provides information about the correct way to troubleshoot a Dell AC adapter if the status light is off or flickering. Dell AC adapters come with a status Light Emitting Diode (LED) on the adapter or a ring of them around the connector to the device.

The following article provides information about what the various LED indicators on Dell Chrome Laptops are telling you.

This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell computer.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.

Learn how to troubleshoot the ambient light sensor (ALS) to resolve dim LCD issues, flickering, or intermittent brightness.

Learn how to check and update your Chromebook to the latest ChromeOS version.

This article provides information about the missing caps lock and delete keys on a Chromebook.

This article describes the steps to locate and analyze ChromeOS logs.

This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.

Information about uninstalling an extension from ChromeOS.

There are several options to print from your Chromebook, refer to the information for the option that is for you.

For help with replacing the CMOS (coin-cell) battery on your Dell laptop, see the documentation of your computer.

Resolve display or video problems on Dell laptops. Fix black screens, adjust brightness, connect external monitors, update display drivers, and more.

This article provides information about troubleshooting Kensington Security Locks found on Dell devices.

This article contains information about the best methods for preparing Chromebook systems for long periods of storage.

This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.

This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.

Learn about repair options for a cracked or broken LCD screen on your Dell laptop, phone, or tablet.

This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.

Learn how to access and use the diagnostics available in the Chrome Operating System. Including information about resolving Chromebook charging issues.

Learn how to downgrade Dell BIOS step-by-step using Windows or USB. Includes troubleshooting, security restrictions, and verification steps for all Dell systems.

The following article explains how to reseat the keycap when a key falls off the keyboard on a Laptop.

Use our guide to learn how to successfully install Windows 11 and Windows 10 on a Dell computer with a Dell Windows Recovery DVD.

Dell BIOS recovery guide: Fix boot failure, black screen, or POST errors. Easy step-by-step instructions for hard drive and USB recovery methods.

This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.

This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.

Learn to set up email on your Dell computer, including Gmail, Microsoft Office Outlook, and Outlook.com. Configure your email and get troubleshooting tips.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides advanced troubleshooting steps for resolving desktop display issues when common fixes fail. When the common fixes do not resolve the issue, use this guide for detailed troubleshooting steps to help resolve your desktop’s display problems.

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.

The following article provides information about how to use the ChromeOS recovery tool. Step-by-Step instructions to recover and reset the ChromeOS on a Dell Chromebook.

This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 15 years. We also provide a guide to the older color code convention for ports and connectors.

Learn how to connect your Chromebook to a monitor or TV using HDMI, DisplayPort, USB-C, and more. Adjust settings, troubleshoot connection issues, and enhance your display experience.

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.

Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.

The following article provides information about updating the BIOS on your Dell desktop or laptop running Ubuntu or some other type of Linux.

See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.

This article provides the steps to resolve issues with Dell Chromebooks not booting or powering on with the battery depleted and with the AC adapter connected.

Learn how to Enable and Disable Offline Mode in Google Drive. Make Offline copies available and access your Google Docs, Slides, and Sheets offline from Your Computer.

Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.

Can't find your Dell driver on Dell Support? Get step-by-step instructions to download drivers using Windows Update, Dell SupportAssist, or manufacturer websites. Includes solutions for Windows 11/10, Linux, Chromebook, and third-party devices.

This article provides information about data backup before a motherboard replacement and ChromeOS data wipe.

This article provides information about what a system BIOS is and how to update BIOS on a Dell computer.

Learn how to install or upgrade RAM on your Dell computer, whether it is a laptop or a PC. Step-by-step guide to upgrading and installing system memory on your device.

This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer.

This article provides helpful information and links for basic wireless network troubleshooting.

Need more help with your Bluetooth connection? This guide picks up where the Bluetooth Not Working? Solve Pairing and Detection Issues basic troubleshooting guide page leaves off. Learn how to connect Dell Bluetooth devices, fix pairing issues, troubleshoot adapter problems, and resolve connection drops with advanced solutions.

The following article provides information about what memory issues can be seen on your Dell Laptop. Learn how to troubleshoot and resolve them on your laptop.

How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.

This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display?

This article provides information about which accessories are supported on Dell Chromebook systems.

This article provides information about recycling or disposing Dell batteries.

Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Find information about how to use and troubleshoot AC adapter-related problems.

Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.

This article provides advanced troubleshooting steps for Dell and Alienware wired USB, wireless, and Bluetooth mouse issues. Topics include resolving cursor and scroll wheel problems, diagnosing mouse button failures, cleaning your mouse, fixing issues after waking from sleep, recovering a disappeared cursor, isolating USB device conflicts, and running hardware diagnostics.

How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.

This article helps you identify the display or video issue based on symptoms that you notice and provides links to Dell knowledge base articles for troubleshooting steps.

If your computer does not power on, or shows no signs of activity when you press the power button. This guide provides step-by-step instructions to resolve advanced troubleshooting steps for no-power issues on your laptop.

Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips.

Reset BIOS, CMOS, or NVRAM on your Dell system with easy, step-by-step methods to fix boot issues and restore default settings

Follow the instructions on how to turn the laptop touchpad (laptop mouse, trackpad, mousepad) off and on.

Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.

This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.

Learn how to clean and maintain your Dell laptop or desktop. Get step-by-step instructions for cleaning, driver updates, antivirus scans, and data backup.

See the information for guidance on warranty support for laptop batteries in the unfortunate occurrence of a battery failure. Also linked to the article are some further reading on troubleshooting and how to check the battery health status.

Learn what to do when your laptop touchpad is not working (A.K.A. laptop mouse, trackpad, mousepad). How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows.

Resolve the issue when your Dell laptop keyboard types the wrong letters. Our guide helps with common issues like the keyboard typing wrong letters, incorrect Number Lock settings, and more.

This article provides information about how to troubleshoot and resolve battery-related issues on a Dell laptop. Find information about how to use, maintain, and troubleshoot a battery-related issue on a Dell laptop.

The following article takes you through optimizing your computers performance and stability by disabling start-up items.

Learn how to replace a Dell laptop hard drive. Find step-by-step instructions for installation, operating system setup, and driver installation.

This article provides information about how to return service parts to Dell in the United States Region only.

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.

Best practices for storing Dell laptops without causing damage. Learn about the risks of stacking laptops and explore alternative storage solutions like racks and carts.

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.

Understand why Lithium-ion Polymer batteries may swell over time, how to recognize the warning signs, and what steps to take if swelling occurs.

This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.

This article explains what you receive when you are shipped a Dell Mail In Service box (United States only). Before shipping to the Dell Main In Repair Service, review the details of the paperwork required.

Dell Client platforms require a security update to address the vulnerability identified in Intel-SA-00444: Intel® SGX Platform Software Advisory.

Information about how to reinstall a previous version of ChromeOS.

Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.

Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.

Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.

Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.

Find out more about how to clean your Dell equipment.

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.

Instructions to transfer the Perpetual License when a Chromebook is replaced.

This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.

The following article provides information about the steps for viewing your network properties in the ChromeOS.

Chromebook enrollment / provision and / or development mode is disable may cause depot and return issues.

Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.