Dell 16 Plus 2-in-1 DB06250

WinPE 11 driver pack.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system.

Dell laptop screen showing light around edges? Learn about light leakage, hot spots, and when to contact support. Simple troubleshooting steps.

This article provides information and common questions about the Dell AR Assistant app for smartphones, including installation and troubleshooting.

You can secure your Dell desktop, laptop, docking stations or monitors with a cable, using the security slot.

This article provides information about troubleshooting Kensington Security Locks found on Dell devices.

Information about supported commands for Dell Data Wipe.

SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.

Learn about if a Dell computer cannot boot when a USB Type-C device is connected, such as a dock or adapter. The computer may also boot without USB Type-C functionality.

The following article provides information about a problem where the laptop does not turn on when it is connected to the Dell universal dock. (UD22) Some high-end laptops require more power than the UD22 can provide with the standard AC adapter.

This article provides information about Command Line switches to employ when managing Dell BIOS updates.

This article provides information about the Dell client drivers and downloads update release schedule.

This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.

Learn how to troubleshoot Precision Touchpad problems in Windows. Fix cursor movement issues, adjust sensitivity, update drivers, and enable or disable touchpad settings.

Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.

Connect your Dell device with Ethernet for faster, more reliable Internet. Discover port locations, speed capabilities, cable types, and quick troubleshooting solutions.

Learn about the errors that occur after installing Windows 11 hotfix KB5074109.

This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.

Dell Client Platform remediation is available for vulnerabilities in 2026.1 Intel Product Update that could be exploited by malicious users to compromise the affected system.

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.

ProDeploy Plus and ProDeploy Essential need to know information. Most new Dell computers come with a setup program to help you get started quickly. Your employer may provide a customized setup or automated process.

The following article provides information about how to resolve the rare occasions when Windows Out of box experience (OOBE) fails. This is seen when you start the out of box setup on your Dell computer.

Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.

Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk.

See the section that matches the code you received, and follow the instructions listed in the Next Steps column. The 2000-8NNN informative messages below are unlikely to be displayed unless they deal with removable devices or media.

Your Dell computer does not fully go into sleep mode? Learn how to fix Dell computers that do not go to sleep by updating BIOS, drivers, adjusting settings, and more for Windows 11.

How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.

Adaptive brightness settings may cause dim screen issues. Follow the steps for your Windows 10 or 11 system to turn off adaptive brightness and manually adjust screen brightness and control brightness settings.

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.

Explore this article to troubleshoot wireless networking for your home network on Windows 11. Also, for help with setting up, connecting, sharing files, photos, music, and troubleshooting your wireless network see the appropriate section.

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.

Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.

Learn how to create a bootable USB drive to reinstall Windows or Ubuntu on your Dell computer using the right Dell tools and step-by-step guides.

Learn how to fix the "Power surge on the USB port" error in Windows. Follow these simple steps to get your USB device working again.

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.

Privacy settings for camera and microphone in Windows 11 or Windows 10 might prevent apps and websites from using them. Learn how to change the settings.

This article is a guide to identifying and resolving problems with the Ethernet connection on a Dell computer.

Learn what a Customer Self-Replaceable (CSR) or Customer Replaceable Unit (CRU) is and guidance on how to replace these parts.

How to use the Print Screen (PrtScr) key in Windows to take screenshots of the whole screen or only the active window. It explains shortcuts like Windows + PrtScr, Alt + PrtScr, Fn key combinations, where your screenshots are saved, and how the keys may look different on Dell keyboards.

Dell Client Platform BIOS remediation is available for multiple vulnerabilities in 2025.2 Intel Processor, Intel Processor Indirect Branch Predictor and Intel Processor Stream Cache that could be exploited by malicious users to compromise the affected system.

Resolve display or video problems on Dell laptops. Fix black screens, adjust brightness, connect external monitors, update display drivers, and more.

This article discusses the End of Life and End of Support dates for Dell Digital Delivery and Alienware Digital Delivery, as well as options to migrate to other software delivery tools.

Find the right guide for connecting your Dell computer to a TV, monitor, or projector based on your device type and setup needs.

Learn how to run the built-in screen test on your Dell laptop to diagnose display issues like lines, black screens, flickering, or cracked glass. Step-by-step guide included.

Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs

The following article provides information about an issue where certain Windows French keyboard layouts do not match the physical AZERTY laptop keyboards from Dell.

What HDMI version does your Dell have? Which cable supports 4K? How to fix no display? Get answers about HDMI ports, versions, and troubleshooting.

See the step-by-step instructions on how to download and fill out the Bulk Ownership Transfer form.

Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).

This article describes the TPM firmware update process.

This article provides quick answers to common questions about Dell drivers. For detailed guides, we have dedicated pages to help you with specific driver tasks.

Need to update your Dell BIOS but your power adapter isn't working? We'll show you a simple Windows command that forces the update safely.

How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.

This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.

This article provides an example log collector script for the Windows operating system.

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.

Got an Unknown Device with a yellow exclamation mark in Device Manager? Follow our simple steps to identify the device and install the correct driver.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.

Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities within AMI BIOS that could be exploited by malicious users to compromise the affected system.

This article provides information about Windows blue screen issue with "INACCEESSIBLE_BOOT_DEVICE (0X7B)" error code.

The following article provides information about the maximal opening angle of Dell laptops. That includes the Precision, Latitude, XPS, Inspiron, Vostro, G-Series, Dell, Dell Pro, Dell Pro Max, and Alienware gaming laptops.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system.

Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!

This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.

Learn about the impact of KB5025885 on Windows Updates after May 09, 2023 that may prevent the booting of Microsoft Windows. Potential workarounds are also provided.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi Software that could be exploited by malicious users to compromise the affected system.

The following article provides information about the Intel Connectivity Performance Suite (ICPS) and Intel Connectivity Manager (ICM) applications. Dell now includes these applications on the laptop preinstalled at the factory.

Help with work order status, Service Request status, warranty status, how to diagnose computer hardware issues and how to setup a repair when needed. And getting information about our automated support tools, shipping, delivery, and accidental damage coverage.

BitLocker may not enable after a Hard Drive replacement.

This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell computer.

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.

The following article provides information about what to do when SQL Server cannot be installed on an SSD. It reports an error of "Unable to install SQL Server" with an exit code of 2061893606.

See the information concerning issues and questions that you might have with the motherboard in your computer.

This article provides information about Dell laptop battery guidelines. Find information about installation, maintenance, extend battery life. Best practices for Dell laptop battery.

Learn why SupportAssist Consumer version 4.10.1 and 4.10.5 cannot open successfully and recommend restarting the computer.

New Chrome and Edge browser updates restrict local network access by default, impacting experiences on dell.com/support. Learn how to restore functionality by adjusting browser permissions.

Understand why Lithium-ion Polymer batteries may swell over time, how to recognize the warning signs, and what steps to take if swelling occurs.

This article provides information about steps to carry out before updating your BIOS on computers with BitLocker encryption enabled. Also, learn what to do if the latest BIOS update has caused a BitLocker error.

Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.

The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.

Learn how to restore the Microsoft Windows taskbar and Start menu if they are missing from the screen.

Learn how to locate and use your BitLocker recovery key to unlock a Windows device encrypted with BitLocker Drive Encryption.

Fix startup problems on your Dell computer with BIOSConnect. Download SupportAssist OS Recovery on supported systems directly from Dell's servers.

Learn what to do if you cannot enable Ultra Performance mode by pressing Fn+T on a Dell 14 Plus or Dell 16 Plus computer.

This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.

Troubleshooting an SD card or memory card reader issues on your Dell laptop or desktop? Learn how to fix problems like SD cards not detected, card readers not working, or cards not showing up in Windows.

This article provides more information about how to download and install Adobe Acrobat that is purchased from Dell.

The following article has information about downloading Microsoft Office from My Account (previously Dell Digital Locker.)

This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.

This article discusses how to download and install Adobe Photoshop Elements or Adobe Premier Elements that are sold on Dell platforms.

The following article provides information about the availability of Linux Operating Systems on Dell computer's and how Dell supports them.

A hardware scan run in SupportAssist for Home PCs version 4.8.x reports a Warning status on the History page, but all hardware reports a Pass status.

Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system

Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Driver and Software and Intel Graphics Software Advisories that could be exploited by malicious users to compromise the affected system.

Learn about how the Dell Pro Webcam - WB5023 and Dell Webcam - WB3023 must have the microphone enabled to use it.

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.

Information about Blue Screen errors when reimaging computers with a Windows image that was created with an SSD Intel Rapid Storage Technology (IRST) controller set for RAID ON in Intel Core Ultra 200V (Lunar Lake) computers.

Learn about a signing in issue with your Microsoft account in SupportAssist OS Recovery on a Dell laptop.

The following article provides information about how to recover from an issue in Windows 10. The System Center Configuration Manager (SCCM) image fails to connect to the domain through a USB Type-C Ethernet Adapter.

Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.

Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.

This article provides information about Active Pen being unable to be paired with Dell Display and Peripheral Manager (DDPM).

This article provides information about the missing Dell active pen option in the Dell Display and Peripheral Manager (DDPM).

The following article provides information about the fingerprint enrollment on Dell laptops in Windows Hello.

Learn the steps to use the Secure Boot Default Database (DB) in the BIOS to overwrite the Active DB used to boot the operating system with Secure Boot.

Troubleshoot Windows Hello PIN issues on Windows 10. Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages.

Learn how to set the tablet mode on-screen keyboard as your default keyboard when no physical keyboard is connected, even with tablet mode turned off.

This article describes how to guide a customer through changing the operating system language in Windows 11.

This article provides detailed information about various reasons why your laptop battery might drain faster than expected. It covers potential causes and helps you to optimize your laptop’s battery life and improve its overall performance.

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.

Dell Data Wipe securely erases all internal storage via BIOS—ideal for resale, repurpose, or disposal. Protect privacy with enterprise-grade erasure.

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.

Secure your computer at power on. Learn how to set a System BIOS password to prevent unauthorized start-ups.

Protect your data even if your drive is removed—learn how to set a hard drive password in the BIOS on your Dell computer.

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

Learn how to cancel Dell consumer subscription support services such as Premium Support. Follow simple steps to end your subscription.

The following article provides information about the proper way to insert and remove the USB Type-C connector on Dell laptops and devices. (For example: Docking Stations and Monitors.)

Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.

Dell Client Platform BIOS remediation is available for a Stack-based Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.

Create and manage disk partitions in Windows 11 and 10. Additional information can be found in the linked content from Microsoft.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi Software that could be exploited by malicious users to compromise the affected system.

This article describes resolving the "Not enough space on drive" error that occurs when attempting to download large files from Dell online applications such as Dell operating system recovery images.

Looking for an International Mobile Equipment Identity (IMEI) number for your Windows laptop? Search for and find the International Mobile Equipment Identity number on Windows10 and 11 with this IMEI finder guide.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.

This article provides a step-by-step guide for upgrading your supported Dell device to Windows 11, including information about Dell drivers and common issues.

This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.

If you are looking for Dell Desktop and Laptop computer upgrades, here are the recommended hardware upgrades to consider: CPU, graphics card, memory, and storage.

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.

This process can help resolve problems where the laptop battery discharges quickly or the battery percentage drops suddenly (example: 20% charge to 6% in a short timeframe.)

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.

The following article explains what the Headless Operation Mode Active message during Power On Self-Test (POST) means. It goes through how to stop it from appearing during the computers start up.

Understand what an optical drive is in a computer. Compatibility information about the various types of optical disc drives (ODD) and different types of optical discs.

Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.

Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.

Learn how to run the CHKDSK utility provided in Windows 11 and Windows 10 to correct file errors or bad sectors on a hard disk.

Dell Diagnostic Tools

Basic info to help when you have forgotten your Windows password. This article has been superseded by the operating system specific articles within.

This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.

Learn how to fix desktop offset issues by updating drivers, adjusting display settings, and matching screen resolutions.

How to calibrate monitor color in Windows 11 and Windows 10 to correct yellowish tint and improve display accuracy. Follow this guide for adjusting gamma, brightness, contrast, and color settings.

This article describes the PowerShare (Power Share) feature on Dell laptops that allows USB devices to charge when the laptop is on battery power. (For example: Cellular phones, CD players, DVD players, MP3 players, and so on.)

Learn how to back up and restore in Windows 10 with File History.

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.

Learn how to enable or disable Hardware Virtualization on a Dell computer.

How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.

Learn the steps to prevent Microsoft Teams 2.0 from slowing down your Windows 11 startup. Follow our guide to disable auto start effortlessly.

This article walks you through the process of enabling the Windows Virtualization Based Security (VBS)/Hypervisor Enforced Code Integrity (HVCI) feature on a Dell computer.

Learn step-by-step instructions to open Task Manager in Windows 11. Learn Task Manager shortcuts, hotkeys, and how to open Task Manager with the keyboard.

Explore steps to reset your Microsoft password online and on Microsoft products. Resolve Microsoft Account (MSA) issues quickly.

Learn how to change the default center-aligned taskbar in Windows 11 to be left-aligned. Follow this guide to customize the Windows 11 taskbar placement.

Learn the process of running the PC Health Check app on Windows 10. Ensure that your computer meets Windows 11 requirements with this step-by-step guide.

What is Modern Standby and how it compares to S3 Standby on Dell computers. Find how Modern Standby improves battery life and enables faster transitions.

Resolving Windows Update failure to update.

Find out more about how to clean your Dell equipment.

Learn how to download Windows Debugger (WinDbg) and run it to read minidump files and troubleshoot bluescreen errors in a Windows operating system.

This article describes an issue where File Explorer in Windows 10 stops responding when opened.

This article explains how to recover the standard Windows energy saving plans in case they are missing or faulty.

Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.

The following article is an overview of the Dell Command Configure, Power, Monitor, and Update Utilities. It links to the latest information available about them on the Dell support site.

Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.

This article describes the support scope for personal computer Game Pass and the Xbox app on Dell devices.

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.

Learn how to enable or disable virtualization in Windows 10, including how to turn off virtualization, enable Virtual Machine Platform, and troubleshoot BIOS settings for virtualization.

Learn about the Driver Detection not Available message that appears on the Dell support driver download page.

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.

This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.

This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.

This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.

The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.

For help with replacing the CMOS (coin-cell) battery on your Dell laptop, see the documentation of your computer.

This article discusses the power delivery capabilities of the USB-C Ports on Dell laptops.

Some newly purchased Dell computers may experience an issue activating Microsoft Office. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your Microsoft Office software.

Some newly purchased Dell computers may experience an issue activating Game Pass. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your entitled Game Pass offer.

The following article provides general information about the Dell Pro Plus Active Pen PN5122W.

The Dell Pro Plus Active Pen PN5122W and Dell Pro Premium Active Pen PN7522W may intermittently disconnect.

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.

Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.

This article describes an issue where the TPM cannot be configured because it is in an owned state.

This article provides information about using the AC adapter of your Dell laptop while traveling to another location.

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.

Learn how to create and then log in to a local account in Microsoft Windows.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.

Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.

Why some laptops produce high-pitched buzzing noises and how to reduce them. Discover tips like enabling bus mastering devices to minimize noise caused by the processor's power state.

The Dell Command Suite is the name of our industry-leading Client Systems Management tools.

Check how to downgrade Windows 11 to 10. Follow our guide to switch back from Windows 11 to Windows 10 on your computer within 10 days of upgrade.

Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.

The following article provides information about flickering, jittery video on a VGA connection. This is seen when connected to a Laptop.

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.

This article provides information about the volume of recorded sound by Microsoft Camera Apps, which is too small.

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.

Information about an LED (1 Amber, 8 White) error on certain Dell Plus systems.

This article provides information about an error with the Dell Optimizer software and System Center Configuration Manager (SCCM) deployment.

This article covers frequently asked questions regarding Dell AI-Enabled Windows computers. It covers the most frequently asked questions (FAQs).

This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.

Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.

Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.

The following article provides information about the correct handling and usage of the Dell DA305 Adapter and Dell Pro 7-in-1 USB-C Travel Hub DA310.

This article clarifies the conditions for Dell coverage of the laptop keyboards (Worldwide). Contractual and legal warranties in the European Union (EU), the Dell Limited Hardware Warranty (United States and Canada), and or applicable Dell Support Service Agreements are covered in this document.

Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.

This article provides steps on how to configure Wireless Wide Area Network (WWAN) Access Point Names (APN) using Microsoft Configuration Designer.

This article provides information about the Microsoft Pluton security processor details not visible in Windows 24H2 build 26100.2605 and earlier.

The following article provides information about why Wake-on-LAN does not work on computers using a USB adapter for their Ethernet connection.

The following article provides information about an install error during an update to Dell Optimizer 6.1.

This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."

This article offers detailed guidance on how to identify and troubleshoot a No POST (Power-On Self-Test) issue on a Dell laptop. It covers the symptoms of a No POST problem, such as the laptop not powering on or displaying any signs of activity. The article also provides step-by-step instructions for diagnosing the root cause, including checking power sources, verifying hardware connections, and testing individual components. It provides solutions to common and advanced No POST issues, helping to resolve the problem and restore the laptop’s functionality.

Learn how to configure Windows Hello on a Dell personal computer with a fingerprint reader.

A guide for troubleshooting steps for issues relating to Wireless Wide Area Network (WWAN) can help users resolve connectivity problems. Including: Error SIM NOT FOUND — CHECK ORIENTATION, Cannot Read SIM, Dell Mobile Broadband Card Utility Status Is "No Card Detected," Cannot Browse the Web and Cannot find Network / Service.

Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.

Dell 14 Plus DB14250, Dell 16 Plus DB16250, Dell 14 Plus 2-in-1 DB04250, and Dell 16 Plus 2-in-1 DB06250 are unable to access the computer using fingerprint login after reboot.

This article provides information about wireless display (WIDI) missing the Disconnect button.

The following article provides information about a touchpad issue on Dell xx Plus 2-in-1 DB0x250 laptops. The touchpad cursor disappears from the screen if you have been using a stylus on-screen.

This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops.

Controlling Bluetooth using the wireless switch on some Dell laptops

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.