PowerFlex appliance Intelligent Catalog Software

This article provides links to documentation for PowerFlex Rack, PowerFlex Appliance, PowerFlex Custom Node, VxFlex Ready Node, PowerFlex Software, PowerFlex for AWS, PowerFlex for Azure and CloudLink.

PowerFlex R650 R750 nodes with Complex Programmable Logic Device (CPLD) firmware 1.0.7 or earlier may is unavailable at POST when BIOS 1.8.2 and iDRAC 6.00.30.202 are installed, triggering iDRAC PowerFlex alerts.

This procedure describes two methods for remotely upgrading the iDRAC (BMC) firmware.

Provides the steps to perform a backup to the local NFS share on PowerFlex Manager and perform a restore operation.

Dial home alert is logged when there is a disconnection between SDC multiple SDS.

Alerts remain stuck in the PowerFlex Manager UI when the service or MDM that generated them is no longer active. This results in the UI being unable to clear them.

Lists supported Linux and Windows OS releases—Ubuntu LTS, Red Hat Enterprise Linux, Oracle Linux, SUSE SLES—and maps them to PowerFlex versions, showing supported components (MDM, SDC, SDS, SDR, SDT).

This article includes the steps to roll back iDRAC9 firmware by using the iDRAC9 user interface and RACADM.

This Article is an alert reference guide for the PowerFlex Block subsystem SIO03.XX.XXXXXXX

This article details how to collect logs from PowerFlex Manager (3.8, 4.x 5.x), iDRAC8\iDRAC9 SupportAssist, Get Info on MDM SDS, Gateway, CloudLink, and VMware ESXi hosts.

This article provides links to the PowerFlex appliance technical documentation.

This article lists the PowerFlex hardware End of expansion (EOexp) and Software End of Standard Support (EoSS) codes.

EDISTRIBUTION - April 24, 2025 On July 6, 2024, the FTP service used by customers to get an updated Storage Data Client (SDC) driver matching newer kernels is being disabled. Customers are required to transition to the following Secure File Transfer Protocol (SFTP) user to retain automatic Storage Data Client (SDC) driver update capabilities. The new file transfer method uses Secure File Transfer Protocol (SFTP) and uses a key-based authentication

When setting the IO priority to unlimited, the system performance decreases by 40-50%.

This article explains how excessive data Role-switching causes I/O latency and errors.

PowerFlex Manager: RKE2 upgrade fails repeatedly due to "405 Not Allowed" error while creating the upgrade payload During the PowerFlex Management Platform (PFMP) upgrade, the process fails repeatedly, looping at the point of creating the upgrade payload folder in the http-share. The failure occurs with an HTTP 405 Not Allowed error.

PowerFlex SCR is interpreting '#' in passwords as an escape character. That's why passwords with '#' fail as 'Bad credentials' on Cloudlink.

After deployment via the PowerFlex Management Platform (PFMP), the Resource Group (RG) is displayed as Non-Compliant.

How to reset iDRAC from the OS (Linux) with the ipmitool using command line

Details the graceful reboot of PowerFlex Management Platform (PFMP) VMs for version 4.X, including labeling, draining, and rebooting MVMs while keeping two nodes active and checking PostgreSQL health. In the scope of this procedure, MVM1 is the postgres Leader. It is drained and rebooted last.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

After upgrading PowerFlex Manager (PFMP) from 5.1.0.1 to 5.1.0.2, telemetry data uploaded to CloudIQ continues to reflect information from the previous PowerFlex Manager instance instead of the upgraded one. CloudIQ will not refresh automatically until a manual remediation step is performed.

Resource Group (RG) operations will complete and cause DU when the number of virtual IPs for an SDS do NOT match the SDS data networks with role/type "all" or "sdcOnly" — IPs on "sdsOnly" networks are excluded from the count.

Dell iDRAC Service Module (dcism) versions earlier than 6.1 contain a defect that causes thousands of firewalld reloads per day, resulting in MDM disconnects, SDS decouples, and SCLI login failures on Dell PowerFlex nodes.

Scanners report an OpenSSH version on iDRAC, its banner shows 9.6p1, leading to false positives. The root cause is a race‑condition flaw (Common Vulnerabilities and Exposures (CVE)‑2024‑6387) in OpenSSH.

Instructions to update the CPLD firmware on Dell PowerEdge Servers.

PowerFlex SDSs with Samsung PM1733a NVMe SSDs running firmware 1.0.X or 1.1.X may experience intermittent drive dropouts. Elevated latency and slow I/O on affected drives can trigger cascading timeout failures, including Data Unavailability (DU) events, upgrade failures, and daily operation issues.

Customers can update a single or a few components outside of the catalog in the existing RCM or IC using the Single Component Upgrade (SCU) feature. SCU helps with addressing business needs (zero-day security, updating, and so on) in a quick and expedited manner.

This article explains how to reclaim space on the Management Virtual Machine (MVMs).

Information about customer replaceable unit (CRU) videos for Dell Technologies ECS products