Articles
25 out of 370 shown
370 out of 370 shown
Discover steps to fix issues such as blank screens, overheating, hardware replacement, and CMOS battery failure. Find expert solutions to get your Dell desktop up and running.
Updated: May 08, 2025
ID: 000130881
A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated: May 07, 2025
ID: 000139016
This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.
Updated: May 16, 2025
ID: 000181161
See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.
Updated: May 16, 2025
ID: 000181167
This article provides an example log collector script for the Windows operating system.
Updated: May 16, 2025
ID: 000203831
This article describes the TPM firmware update process.
Updated: May 15, 2025
ID: 000184894
How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.
Updated: May 15, 2025
ID: 000181163
Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.
Updated: May 15, 2025
ID: 000185515
Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue.
Updated: May 15, 2025
ID: 000127789
How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.
Updated: May 15, 2025
ID: 000124550
This article describes how to guide a customer through changing the operating system language in Windows 11.
Updated: May 15, 2025
ID: 000203574
Check how to downgrade Windows 11 to 10. Follow our guide to switch back from Windows 11 to Windows 10 on your computer within 10 days of upgrade.
Updated: May 15, 2025
ID: 000192019
If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.
Updated: May 15, 2025
ID: 000192007
Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).
Updated: May 14, 2025
ID: 000189676
How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool.
Updated: May 14, 2025
ID: 000147539
Learn how to download and install Bluetooth drivers for Windows 11 and Windows 10. Resolve any Bluetooth driver errors and ensure reliable Bluetooth connectivity on your device.
Updated: May 14, 2025
ID: 000132386
This article discusses how to download and install Adobe Acrobat that is purchased from Dell.
Updated: May 14, 2025
ID: 000180687
Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.
Updated: May 14, 2025
ID: 000204117
Windows BitLocker has become a solution for people using Windows to encrypt and secure your data. The following is how to enable and disable BitLocker using the standard methods. We do not discuss the utilization of a USB as a Trusted Platform Module (TPM) replacement and do not discuss Group Policy changes for advanced features. Domain level Group Policy changes and network-managed BitLocker setups are Best Effort and are out of the scope of support. Supported configurations are limited to single computers and locally managed BitLocker setups.
Updated: May 14, 2025
ID: 000125409
This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated: May 14, 2025
ID: 000136315
WinPE 11 driver pack.
Updated: May 14, 2025
ID: 000211541
How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.
Updated: May 14, 2025
ID: 000137854
Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.
Updated: May 14, 2025
ID: 000144170
This article provides information about upgrading or installing the system memory or RAM on a Dell computer. Identifying the correct memory type, the number of modules that are supported on a computer, and the maximum memory that is supported is important to understand before purchasing or upgrading the memory on a computer.
Updated: May 14, 2025
ID: 000129299
Is your personal computer overheating or your laptop running hot and shutting down? Learn the causes of laptop overheating, how to prevent an overheating laptop, and steps to fix a computer that overheated and shut down.
Updated: May 14, 2025
ID: 000130867
This article provides information about how to identify and troubleshoot blue screen or stop errors on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors.
Updated: May 14, 2025
ID: 000123379
Learn how to reset the BIOS or UEFI to factory default settings on a Dell laptop. Follow step-by-step instructions for UEFI BIOS utility factory reset, resetting BIOS without display, and restoring BIOS in Windows 10 and Windows 11.
Updated: May 14, 2025
ID: 000125291
Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.
Updated: May 13, 2025
ID: 000153123
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi Software that could be exploited by malicious users to compromise the affected system.
Updated: May 13, 2025
ID: 000286310
The following article contains information about multiple troubleshooting steps to fix sleep, suspend, and hibernate issues on Windows computers that turn on.
Updated: May 13, 2025
ID: 000129781
How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.
Updated: May 13, 2025
ID: 000190229
Learn how to back up and restore in Windows 10 with File History.
Updated: May 13, 2025
ID: 000193501
Dell offers ISO recovery media for Windows 11 and Windows 10, available for download from their Operating System Recovery Image website.
Updated: May 13, 2025
ID: 000131442
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Driver and Software and Intel Graphics Software Advisories that could be exploited by malicious users to compromise the affected system.
Updated: May 13, 2025
ID: 000281808
Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.
Updated: May 13, 2025
ID: 000203995
The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated: May 13, 2025
ID: 000311953
BitLocker may not enable after a Hard Drive replacement.
Updated: May 13, 2025
ID: 000137422
Learn how to downgrade your Dell system BIOS safely. Step-by-step instructions for downloading and downgrading to a previous BIOS version Resolve issues with ease.
Updated: May 13, 2025
ID: 000130652
To help with locating previously stored BitLocker recovery keys, this article describes the different storage options that each Windows operating system supports.
Updated: May 13, 2025
ID: 000124361
The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.
Updated: May 13, 2025
ID: 000126121
This article provides information about different backup data options in Microsoft Windows.
Updated: May 12, 2025
ID: 000130375
Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
Updated: May 12, 2025
ID: 000209740
Learn to install a PCIe card in a Windows system. Find tips on PCIe slots, adapter options, and step-by-step installation instructions.
Updated: May 12, 2025
ID: 000126038
Dell Client Platform remediation is available for multiple vulnerabilities addressed in Intel Platform Update - February 2025.1 advisories that could be exploited by malicious users to compromise the affected system.
Updated: May 12, 2025
ID: 000239036
The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated: May 12, 2025
ID: 000147155
This article provides information about how to disable touch options in Windows 10. This can be difficult when using a Dell Touch-enabled computer as a KIOSK device.
Updated: May 09, 2025
ID: 000137096
This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."
Updated: May 09, 2025
ID: 000138425
Learn about possible hardware issues and how to troubleshoot them on a Dell computer with Ubuntu installed as the operating system.
Updated: May 09, 2025
ID: 000131786
This article explains how to run memory diagnostics using the ePSA and SupportAssist tools.
Updated: May 09, 2025
ID: 000129992
This article covers the answers to the most frequently asked questions about the Network Interface Card (network adapter, also known as Network Interface Controller, Network Adapter, LAN Adapter, or Physical Network Interface) port on a Dell computer.
Updated: May 09, 2025
ID: 000178859
This article describes the various download locations for drivers, software on the Dell Support website, and their purpose.
Updated: May 08, 2025
ID: 000131797
This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.
Updated: May 08, 2025
ID: 000137111
The article provides information about how to handle HttpsBoot booting to Ediags (EPSA) if SecureBoot is set to Enabled.
Updated: May 08, 2025
ID: 000222584
Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers.
Updated: May 08, 2025
ID: 000124211
This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display?
Updated: May 07, 2025
ID: 000125609
Learn how to identify if the power supply unit of a Dell desktop is working. Find steps to troubleshoot issues with power supply units and running a self-test diagnostic on the power supply unit.
Updated: May 07, 2025
ID: 000125185
Learn how to run a self-test diagnostic on the power supply unit of a Dell desktop or all-in-one computer. Built-in Self Test (BIST) helps determine if the power supply unit is working.
Updated: May 07, 2025
ID: 000125179
If your Dell desktop or all-in-one (AIO) desktop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Learn how to perform basic checks to identify why your desktop is not able to turn on.
Updated: May 07, 2025
ID: 000125186
This article describes how to enable or disable Hardware Virtualization on Dell systems.
Updated: May 07, 2025
ID: 000195978
This article provides information about quickly getting up and running after updating to the Windows 10 operating system.
Updated: May 07, 2025
ID: 000138854
This article provides information about Intel 11th, 12th, and 13th Generation processors when Troubleshooting drives are not found during Windows 10 and Windows 11 installation.
Updated: May 07, 2025
ID: 000188116
The following article takes you through optimizing your computers performance and stability by disabling start-up items.
Updated: May 07, 2025
ID: 000122786
Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated: May 07, 2025
ID: 000214907
Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.
Updated: May 06, 2025
ID: 000192698
Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.
Updated: May 06, 2025
ID: 000190116
How to locate the service tag of your Dell device using Windows PowerShell, as Microsoft has deprecated the WMI Command-Line (WMIC) tool, making Command Prompt no longer a viable option.
Updated: May 06, 2025
ID: 000130711
How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).
Updated: May 06, 2025
ID: 000145519
Resolve "No bootable devices were found" error on laptops and desktops. Learn how to fix no boot device available, detected, or found by switching to UEFI mode and reinstalling Windows 10 or Linux.
Updated: May 06, 2025
ID: 000128655
This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.
Updated: May 06, 2025
ID: 000125283
This article provides information about setting HTTPsBootMode from AutoMode to ManualMode by Dell Command Configure reporting an error.
Updated: May 06, 2025
ID: 000206252
This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system.
Updated: May 06, 2025
ID: 000123362
This article explains the procedure to open a Service request using the Dell support page.
Updated: May 06, 2025
ID: 000132371
Create and manage disk partitions in Windows 11 and 10. Use Disk Partition Manager to create simple partitions, use unpartitioned space, and organize drives.
Updated: May 05, 2025
ID: 000143677
How to use the System File Checker (SFC) command "sfc /scannow" to scan and repair system files in Windows. System File Checker (SFC) helps repair corrupt files that cause boot-related issues.
Updated: May 05, 2025
ID: 000126064
See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
Updated: May 05, 2025
ID: 000189820
Learn how to set a BIOS admin password on a Dell computer. The BIOS admin password is also known as the BIOS administrator password.
Updated: May 05, 2025
ID: 000219905
Information about the Ubuntu Cheese application having issues while in use.
Updated: May 05, 2025
ID: 000225566
Troubleshoot Windows Hello PIN issues on Windows 10. Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages.
Updated: May 05, 2025
ID: 000143725
This article describes the impact of KB5025885 on Windows Updates after May 09, 2023 that may prevent the booting of Microsoft Windows. Potential workarounds are also provided.
Updated: May 05, 2025
ID: 000213253
Information about the NVIDIA control panel for the Manage 3D settings crashes in Windows 10 and 11 computers.
Updated: May 02, 2025
ID: 000214379
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 02, 2025
ID: 000132024
The following guide provides information about resolving a Windows operating system on-screen error. You see the power error: 'There are currently no power options available.'
Updated: May 02, 2025
ID: 000215524
Intel has announced an industry-wide issue with Core 13th and 14th generation i5, i7, and i9 processors.
Updated: May 02, 2025
ID: 000227933
This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.
Updated: May 01, 2025
ID: 000196860
Information about Windows 11 having an Intel Smart Sound Technology (Intel SST) driver incompatibility problem.
Updated: May 01, 2025
ID: 000224504
Dell Client Platform BIOS remediation is available for a Stack-based Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 30, 2025
ID: 000283859
Dell Client Platform remediation is available for an EDK2 vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 30, 2025
ID: 000270384
Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.
Updated: April 30, 2025
ID: 000177114
This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.
Updated: April 30, 2025
ID: 000179087
This article provides information about the Dell Data Wipe feature on Dell BIOS and instructions on use of this feature.
Updated: April 30, 2025
ID: 000146892
Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.
Updated: April 29, 2025
ID: 000126172
This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated: April 29, 2025
ID: 000216039
This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.
Updated: April 28, 2025
ID: 000187485
The following article provides information about resetting the Basic Input/Output System (BIOS) for your Dell computer. This includes methods for resetting the Complementary metal-oxide-semiconductor (CMOS), the motherboard BIOS, and the BIOS without a display. This guide helps to restore your BIOS to default settings and clear the nonvolatile random access memory (NVRAM) on your Dell computer.
Updated: April 28, 2025
ID: 000124377
This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.
Updated: April 28, 2025
ID: 000124344
Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.
Updated: April 25, 2025
ID: 000179430
Learn how to create a Dell Recovery and Restore USB drive, and how to use the drive to restore the operating system on a nonworking device.
Updated: April 25, 2025
ID: 000125230
This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.
Updated: April 25, 2025
ID: 000308496
Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.
Updated: April 24, 2025
ID: 000150359
BitLocker recovery key not working or failed to unlock with this recovery key? Learn how to bypass BitLocker and unlock it from Command Prompt when stuck on the recovery blue screen.
Updated: April 24, 2025
ID: 000130549
This article contains information about how to set up email using various email applications such as Gmail, Microsoft Office Outlook, and Outlook.com, and resources for troubleshooting email issues.
Updated: April 24, 2025
ID: 000132373
Learn how to change the display or video settings in Microsoft Windows 11 and Windows 10 on your Dell computer. Find information about how to change the screen resolution, refresh rate and size of fonts, icons and improve text.
Updated: April 24, 2025
ID: 000129416
This article contains information about steps for identifying unknown devices in Windows Device Manager.
Updated: April 24, 2025
ID: 000151898
Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.
Updated: April 24, 2025
ID: 000125170
Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.
Updated: April 24, 2025
ID: 000218462
Learn how to download a Dell OS recovery image using the OSISO recovery tool and restore your Windows operating system. This is ideal for scenarios like computer crashes, hard drive replacements, or other software issues.
Updated: April 23, 2025
ID: 000123667
Explore the evolution of DisplayPort technology. Learn about its origins, features, and benefits. Discover how DisplayPort compares to other interfaces.
Updated: April 23, 2025
ID: 000134877
This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 10 years. We also provide a guide to the older color code convention for ports and connectors.
Updated: April 23, 2025
ID: 000132029
This article provides information about how to find the Piece Part Identification (PPID) number of the motherboard. Getting the motherboard serial number on a Dell Computer without physically removing any parts.
Updated: April 23, 2025
ID: 000125347
This article provides information about the issue where Intel Iris Xe Graphics shows as Intel UHD Graphics.
Updated: April 23, 2025
ID: 000203922
The Dell Parts and Repairs selector shows what Dell-certified memory, storage, drives, media, batteries, parts, and upgrades are available for purchase.
Updated: April 22, 2025
ID: 000130752
This article provides information about a message what should display when flashing an unsupported BIOS on Precision, OptiPlex, Vostro, or Inspiron desktops.
Updated: April 22, 2025
ID: 000222841
This article provides information about the Alienware AW720H headset battery life is less than expected.
Updated: April 22, 2025
ID: 000222485
This article provides information about headset mute issue, and playback pause issue occur on the Dell Pro Premium Wireless ANC Headset WL7024.
Updated: April 22, 2025
ID: 000223535
This article provides information about how to identify and resolve issues with RAID on a Dell computer.
Updated: April 22, 2025
ID: 000137791
This article provides information about the Dell Pro Wireless Headset WL3024
or Dell Pro Premium Wireless ANC Headset WL7024 behavior with Dell Peripheral Manager.
Updated: April 22, 2025
ID: 000219052
Resolving AW720HA, AW720H, AW725H, AW920H, AW520H Alienware headsets microphone to not working.
Updated: April 22, 2025
ID: 000217402
Steps on configuring a system BIOS password for a Dell computer.
Updated: April 22, 2025
ID: 000219524
Information about Intune not deploying Dell Optimizer version 4.2.2 if it is downloaded from the Microsoft Store.
Updated: April 22, 2025
ID: 000224821
This article describes what to do when your Dell monitor drops its RJ45 LAN connection intermittently while connected to your Dell computer.
Updated: April 22, 2025
ID: 000196925
Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.
Updated: April 22, 2025
ID: 000138994
This article provides information about an issue with the Dell Alienware headset when connected using a 3.5mm cable.
Updated: April 22, 2025
ID: 000209764
Resolve Wi-Fi connection problems when your computer does not connect to Wi-Fi. Learn steps for fixing Wi-Fi issues on your Dell computer, ensuring reliable connectivity.
Updated: April 22, 2025
ID: 000132488
This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.
Updated: April 22, 2025
ID: 000147138
This article provides information about a blue screen error seen on Dell desktops with NVIDIA GeForce Graphics cards installed.
Updated: April 22, 2025
ID: 000222850
Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We'll explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.
Updated: April 22, 2025
ID: 000126004
The following article is a guide to configuring Redundant Arrays of Inexpensive Disks Controller (RAID) on a Dell computer using the Intel Matrix Storage software.
Updated: April 22, 2025
ID: 000132392
Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.
Updated: April 22, 2025
ID: 000133755
How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.
Updated: April 21, 2025
ID: 000125795
Learn how to create and then log in to a local account in Microsoft Windows.
Updated: April 19, 2025
ID: 000140161
Learn how to change your Blu-Ray (BD) player's region code. This guide covers finding your disc's region, understanding Blu-Ray player Region Codes, and step-by-step instructions.
Updated: April 19, 2025
ID: 000151519
This article provides information about how to turn on Alienware Wireless Gaming Headset upon arrival.
Updated: April 19, 2025
ID: 000213964
How to Create Windows Installation Media for Windows 11 and Windows 10 using the Media Creation Tool
Create Windows installation media for Windows 11 and 10 with Media Creation Tool. Choose your media type (USB or DVD) and follow easy steps for OS upgrades or reinstalls.
Updated: April 19, 2025
ID: 000132439
This article gives you information about fixing your Dell laptop or desktop that shows a square artifact in the middle of your screen.
Updated: April 19, 2025
ID: 000127567
This article talks about an issue where specific applications and computer settings on Windows 11 detects the Operating System as Windows 10.
Updated: April 19, 2025
ID: 000193571
Information about the network features in Dell Optimizer & MyDell no longer working under Windows 11 24H2 when location services are disabled.
Updated: April 19, 2025
ID: 000225844
Learn how to clean up disk space in Windows. Find out what is taking up space on your hard drive and discover ways to free up disk space effectively.
Updated: April 19, 2025
ID: 000133190
Why unlocking BIOS hard drive passwords for NVMe drives is not supported on Dell computers and explore alternative methods to reset or clear your NVMe drive password.
Updated: April 19, 2025
ID: 000126556
Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.
Updated: April 18, 2025
ID: 000124626
Find out more about how to clean your Dell equipment.
Updated: April 18, 2025
ID: 000133659
Resolve no audio issue while playing YouTube on Google Chrome.
Updated: April 18, 2025
ID: 000127781
This article discusses how to resolve Dell CinemaColor stops responding on select Inspiron or Vostro platforms.
Updated: April 18, 2025
ID: 000126003
This article provides information about how to troubleshoot and fix common display or video issues on a Dell monitor.
Updated: April 18, 2025
ID: 000132354
See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated: April 17, 2025
ID: 000131432
For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.
Updated: April 17, 2025
ID: 000133413
This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.
Updated: April 17, 2025
ID: 000179003
For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below.
Updated: April 17, 2025
ID: 000126781
Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.
Updated: April 17, 2025
ID: 000124353
Steps to fix an Outlook 80090016 error after you have the system board replaced on your Dell computer.
Updated: April 17, 2025
ID: 000137758
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: April 17, 2025
ID: 000261121
This article provides information about how to successfully complete initial activation for your Office 2021 or 365.
Updated: April 17, 2025
ID: 000224996
This article provides information about how to start the applications successfully when starting the operating system for the first time.
Updated: April 17, 2025
ID: 000239646
This article provides information about how to resolve microphone issues on the Alienware Dual Mode Wireless Gaming Headset AW720H.
Updated: April 17, 2025
ID: 000214135
Having problems with sleep or hibernation on your Dell laptop or desktop? Learn how to troubleshoot Windows 10 and 11 sleep mode, hibernation settings, and power issues with solutions.
Updated: April 16, 2025
ID: 000129843
The following article shows you how to fix Window Autopilot Domain issues after replacing parts or receiving a computer replacement. This applies to computers that run Windows 10 and Windows 11.
Updated: April 16, 2025
ID: 000132036
Information about the Inspiron and Vostro desktops released in 2020. The new features that apply to these new systems.
Updated: April 16, 2025
ID: 000132550
Learn how to enable boot from CD or DVD option in the Unified Extensible Firmware Interface (UEFI) BIOS with UEFI boot mode enabled.
Updated: April 16, 2025
ID: 000124391
Fix BIOS corruption on Dell computers with BIOS recovery methods. Learn how to recover the BIOS using auto-recovery when BIOS corruption is detected and the power status is inadequate.
Updated: April 16, 2025
ID: 000132453
This article provides information about the Driver Detection not Available message that appears on the Dell support driver download page.
Updated: April 16, 2025
ID: 000200106
Learn how to type special characters on a keyboard in Windows. Learn about alt codes, the Character Map, and shortcuts to type symbols with the keyboard.
Updated: April 16, 2025
ID: 000175486
BIOS Update Through Windows Update Fails on Computers with a Discrete Graphics Processing Unit (GPU)
This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.
Updated: April 16, 2025
ID: 000216539
Information about intermittent audio issues with the Alienware AW920H headset and Windows 11.
Updated: April 16, 2025
ID: 000222484
How to troubleshoot hardware error codes including PSA and ePSA, hard drive, and printer errors as well as Windows error codes.
Updated: April 16, 2025
ID: 000124354
This article provides information about general maintenance guidelines for a Dell computer.
Updated: April 15, 2025
ID: 000124077
This article provides information about how you can identify and resolve issues with the onboard wired Ethernet controller on a Dell Desktop.
Updated: April 15, 2025
ID: 000179426
How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.
Updated: April 15, 2025
ID: 000179019
The Killer Control Center software allows you to set a speed limit to your wired connection. Configuring a low value results in slower speeds when connected through a wired connection.
Updated: April 15, 2025
ID: 000135709
Learn how to open Device Manager using shortcuts, commands, and CMD. Covers device manager shortcut, device manager command, and how to get to Device Manager in Windows 11 and Windows 10.
Updated: April 11, 2025
ID: 000123570
Learn how to do a clean boot in Windows 10 or 11 using MSConfig. This method helps identify software conflicts by starting your computer with only essential services and drivers.
Updated: April 11, 2025
ID: 000102564
The following article is a step-by-step guide on how to install Skype software on a Windows operating system of your Dell computer.
Updated: April 10, 2025
ID: 000138686
Dell Client Platform BIOS remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 09, 2025
ID: 000250484
Learn how to resolve common Internet connection issues on your Dell computer that matches the operating system.
Updated: April 08, 2025
ID: 000124368
This article provides information about support notifications for service requests, part dispatches, and driver updates. Learn how to create and manage support notifications for your Dell products.
Updated: April 08, 2025
ID: 000139419
The following article provides information about how the 3.5mm audio connection type affects the Alienware headset functions.
Updated: April 08, 2025
ID: 000213219
This article provides information about Wireless LAN card issue occurs when running LAN test in SupportAssist 4.0.3.
Updated: April 08, 2025
ID: 000227867
Know all about Windows command prompts - including basic commands list, running commands prompts, access previous commands, most used commands, and related helpful information.
Updated: April 07, 2025
ID: 000130703
The following article is a step-by-step guide you through how to troubleshoot start up issues with your desktop.
Updated: April 07, 2025
ID: 000129583
This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.
Updated: April 07, 2025
ID: 000178855
This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops.
Updated: April 06, 2025
ID: 000137843
This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more.
Updated: April 04, 2025
ID: 000123347
Pairing Dell Bluetooth keyboard and mouse have connect buttons.
Updated: April 04, 2025
ID: 000132534
Download link for Facial Recognition package.
Updated: April 04, 2025
ID: 000148624
This article takes you through the beep codes for the Dell Inspiron, Vostro, OptiPlex, and XPS desktop computers.
Updated: April 04, 2025
ID: 000124349
This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell personal computer.
Updated: April 03, 2025
ID: 000139065
This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing."
Updated: April 03, 2025
ID: 000126671
This article provides information about guidelines for automating or using scripts to install or manage Dell TPM firmware updates.
Updated: April 03, 2025
ID: 000129290
This article describes an issue where the TPM cannot be configured because it is in an owned state.
Updated: April 03, 2025
ID: 000139777
The following article provides information about resolving reliability errors such as a failure to detect the drive, or Blue Screen issues. They are identified with Micron PCIe Non-Volatile Memory Express (NVMe) 2200S solid state drive (SSD)s. (Despite having installed the Micron 2200S 1060 firmware.)
Updated: April 03, 2025
ID: 000126687
This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.
Updated: April 03, 2025
ID: 000132424
This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.
Updated: April 02, 2025
ID: 000124390
Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems.
Updated: April 02, 2025
ID: 000132245
Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.
Updated: April 02, 2025
ID: 000148441
This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead.
Updated: April 01, 2025
ID: 000129494
If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.
Updated: March 31, 2025
ID: 000129450
This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.
Updated: March 31, 2025
ID: 000179526
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated: March 28, 2025
ID: 000130977
Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.
Updated: March 28, 2025
ID: 000125103
Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.
Updated: March 28, 2025
ID: 000135680
Learn how to resolve a USB 3.0 device recognized as USB 2.0 device on a Dell computer.
Updated: March 26, 2025
ID: 000135207
This article provides information about Thermal, Acoustic, Power, and Performance (TAPP) process within SupportAssist.
Updated: March 25, 2025
ID: 000273295
This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.
Updated: March 19, 2025
ID: 000149095
Information about how to update your BIOS on a Dell Desktop or Laptop computer using a USB thumb drive and the boot once menu.
Updated: March 17, 2025
ID: 000123870
Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.
Updated: March 14, 2025
ID: 000134286
The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.
Updated: March 14, 2025
ID: 000195820
The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.
Updated: March 14, 2025
ID: 000239726
Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.
Updated: March 13, 2025
ID: 000136692
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: March 13, 2025
ID: 000183911
Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.
Updated: March 11, 2025
ID: 000178928
This article shows the settings for Manufacturing/Management mode settings (Intel AMT) on Dell desktops.
Updated: March 10, 2025
ID: 000142462
Learn why the power button on your Dell desktop changes colors or blinks. Understand power states, troubleshooting steps, and how to resolve power issues efficiently.
Updated: March 07, 2025
ID: 000138267
Know how to install Ubuntu on a USB drive to troubleshoot system issues. Follow step-by-step instructions to create a bootable USB and run Ubuntu without affecting your installed Operating System.
Updated: March 07, 2025
ID: 000119771
See the information about how to reset or clear the passwords in the BIOS or UEFI (also called System Setup) of a Dell desktop, laptop, or all-in-one computer. Find information about how to recover a forgotten or lost BIOS password.
Updated: March 07, 2025
ID: 000131024
Learn how to update the BIOS on your computer using the BIOS executable file that is copied to a USB drive from the One Time Boot menu.
Updated: March 07, 2025
ID: 000128928
This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.
Updated: March 07, 2025
ID: 000132048
This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.
Updated: March 07, 2025
ID: 000132224
Explore this article to troubleshoot wireless networking for your home network on Windows 11. Also, for help with setting up, connecting, sharing files, photos, music, and troubleshooting your wireless network see the appropriate section.
Updated: March 04, 2025
ID: 000192048
This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN).
Updated: February 27, 2025
ID: 000127788
Follow the steps when the wired adapter did not connect.
Updated: February 27, 2025
ID: 000128276
Dell Client Platform remediation is available for an OpenSSL vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 25, 2025
ID: 000226216
Learn how to troubleshoot touch screen issues on Dell laptops, All-In-One desktops, and monitors. Follow step-by-step solutions for unresponsive, inaccurate, or intermittent touch functionality.
Updated: February 25, 2025
ID: 000132121
Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows.
Updated: February 24, 2025
ID: 000132851
See the step-by-step instructions on how to download and fill out the Bulk Ownership Transfer form.
Updated: February 24, 2025
ID: 000212140
This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers.
Updated: February 21, 2025
ID: 000133088
This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.
Updated: February 21, 2025
ID: 000198182
This article provides information about how to download and install the device drivers in the correct order on a Dell desktop or laptop.
Updated: February 21, 2025
ID: 000132394
This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources.
Updated: February 20, 2025
ID: 000126039
This article provides the information about resetting the BIOS default configuration on a system not matching the BIOS settings that are configured from the factory.
Updated: February 20, 2025
ID: 000129861
This is a troubleshooting guide that helps to identify abnormal noises on your Dell computer. It takes you through where the noise is, what type of noise it is and how to proceed once it has been identified.
Updated: February 20, 2025
ID: 000137253
Replace the CMOS battery in your Dell desktop computer to maintain BIOS settings and system time. This guide covers the steps for removing, installing, and safely disposing of the motherboard battery, ensuring your BIOS functions properly.
Updated: February 20, 2025
ID: 000135183
This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.
Updated: February 20, 2025
ID: 000131655
Lost your Dell BIOS password? Learn how to get support for resetting BIOS System, Administrator, or hard drive passwords. Follow our guidelines to regain secure access to your Dell computer.
Updated: February 19, 2025
ID: 000140298
This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.
Updated: February 17, 2025
ID: 000143245
Dell Client Platform BIOS remediation is available for a Weak Authentication Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 17, 2025
ID: 000258429
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system.
Updated: February 14, 2025
ID: 000227992
Learn how to boot into Safe Mode with Networking in Windows 10 and 11. Use Safe Mode to troubleshoot system issues, access the Internet, and fix startup problems on your computer.
Updated: February 13, 2025
ID: 000148239
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi and Killer Wi-Fi software that could be exploited by malicious users to compromise the affected system.
Updated: February 11, 2025
ID: 000239038
Dell Client Platform remediation is available for a vulnerability in Intel Processor that could be exploited by malicious users to compromise the affected system.
Updated: February 11, 2025
ID: 000228140
Dell Client Platform remediation is available for a vulnerability in Intel Chipset Software Installation Utility that could be exploited by malicious users to compromise the affected system.
Updated: February 11, 2025
ID: 000236855
Discover steps to resolve Windows 10 shutdown issues with our guide. Learn about the Fast Startup feature, full shutdown methods, and command-line solutions. Ensure your system shuts down completely for optimal performance.
Updated: February 11, 2025
ID: 000124687
This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.
Updated: February 09, 2025
ID: 000132410
This article provides information about how to identify and resolve the various issues that you can have with a Dell Desktop Monitor.
Updated: February 09, 2025
ID: 000132110
Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.
Updated: February 09, 2025
ID: 000129805
BitLocker encryption provides robust security for Dell computers. Learn about necessary requirements, vital hardware specs, and key management steps for effective Windows security.
Updated: February 08, 2025
ID: 000124701
Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.
Updated: February 08, 2025
ID: 000024883
Dell Digital Delivery remediation is available for a Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 07, 2025
ID: 000244449
This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.
Updated: February 06, 2025
ID: 000129397
Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs
Updated: February 06, 2025
ID: 000177164
Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.
Updated: February 03, 2025
ID: 000175225
See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.
Updated: February 03, 2025
ID: 000124379
Learn how to shut down, use sleep and hibernate modes, edit power plans, and prevent your Windows 11 or Windows 10 computer from turning on during hibernation. Follow the steps to optimize power settings.
Updated: January 30, 2025
ID: 000132056
This article provides information about what memory issues can be seen and how to troubleshoot them on a Dell Desktop computer.
Updated: January 30, 2025
ID: 000126068
About hard drive (HDD) and BIOS passwords on Dell computers. Discover setup instructions, troubleshooting tips, and how to handle password issues.
Updated: January 29, 2025
ID: 000132226
This article contains information about how to fix audio driver issues after installing Windows 10 Update KB4343909.
Updated: January 27, 2025
ID: 000123786
This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.
Updated: January 27, 2025
ID: 000148025
The following article takes you through identifying and troubleshooting the ports and connectors on a Dell laptop or desktop computer.
Updated: January 24, 2025
ID: 000136835
Learn how to install and use Dell Client Configuration Toolkit (CCTK) for seamless BIOS configuration on OptiPlex, Latitude, and Precision systems. Steps for installation and command-line configuration
Updated: January 24, 2025
ID: 000134806
Enhance your Dell computer's speed with our comprehensive guide. Resolve slow performance issues in Windows 11 or Windows 10. Optimize settings, drivers, and more.
Updated: January 24, 2025
ID: 000192255
Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.
Updated: January 24, 2025
ID: 000177712
The following article provides information about identifying if a graphics card is fitted and what ports to use. It provides instructions about how to troubleshoot the software and hardware to identify and resolve video issues.
Updated: January 23, 2025
ID: 000175323
The following article provides a guide to the Video connectors. How to resolve No Video issues where the user has plugged up to the wrong ports on the monitor, computer, or any combination of the above.
Updated: January 23, 2025
ID: 000133328
Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer.
Updated: January 23, 2025
ID: 000132604
Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips.
Updated: January 23, 2025
ID: 000124387
Learn how to diagnose and fix CD, DVD, or Blu-Ray drive recognition problems in Windows 11 and Windows 10 on Dell Desktop or Laptop computers.
Updated: January 23, 2025
ID: 000134006
This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.
Updated: January 23, 2025
ID: 000192067
The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 10 and Windows 11 operating systems on Dell Laptops and Desktops.
Updated: January 23, 2025
ID: 000136771
This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10.
Updated: January 22, 2025
ID: 000122996
Find step-by-step instructions on how to identify the wireless network adapter that is installed in your computer in Windows.
Updated: January 17, 2025
ID: 000129554
Dell Client Platform remediation is available for an NVIDIA® GPU Display Driver vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: January 17, 2025
ID: 000226443
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: January 17, 2025
ID: 000228639
Dell Client Platform remediation is available for NVIDIA® GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: January 16, 2025
ID: 000224676
This article provides information about how to optimize the memory using the Disk Defragmenter option.
Updated: January 15, 2025
ID: 000123120
This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.
Updated: January 13, 2025
ID: 000202007
The following article is a reference guide to what the diagnostic Light Emitting Diode (LED) indicators mean on Vostro Desktop and All in One (AIO) computers.
Updated: January 10, 2025
ID: 000132290
Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing.
Updated: January 08, 2025
ID: 000155875
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated: January 08, 2025
ID: 000148845
Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.
Updated: January 08, 2025
ID: 000133495
This page is a guide to getting started with the Linux operating system on a new Dell personal computer.
Updated: January 07, 2025
ID: 000131338
How to determine the firmware version of your storage device and update it if required.
Updated: January 06, 2025
ID: 000175541
Discover how to disable Windows Defender when using a third-party antivirus. Follow these steps to permanently disable Defender in Windows using the Group Policy Editor.
Updated: January 06, 2025
ID: 000108754
Learn how to use Microsoft Windows 10 Media Creation Tool for Dell computers. Upgrade, create installation media, and reinstall Windows 10 step-by-step.
Updated: January 06, 2025
ID: 000125245
Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.
Updated: January 06, 2025
ID: 000147320
How to enable Tablet Mode in Windows 10 when using your 2-in-1 laptop and learn how to disable Tablet Mode if necessary. This guide also covers Autorotation on laptops, including steps for enabling and disabling Autorotation for improved functionality.
Updated: January 02, 2025
ID: 000132403
Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.
Updated: December 31, 2024
ID: 000131535
Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated: December 30, 2024
ID: 000179516
BIOSConnect helps you recover your computer's recovery partition in case of hard drive failure or corruption of the original partition.
Updated: December 20, 2024
ID: 000177771
Fully uninstall Microsoft Office 365 from your Dell computer. This guide covers removal methods for Windows 11 and 10, including using Control Panel, the Easy Fix Tool, and manual uninstallation.
Updated: December 12, 2024
ID: 000132032
This article provides video guides on how to replace common parts for full size and mini-tower Dell desktops.
Updated: December 11, 2024
ID: 000106106
Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.
Updated: December 09, 2024
ID: 000148929
Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.
Updated: December 05, 2024
ID: 000134730
Dell computer not reading Secure Digital (SD) cards, mini-SD cards, microSD cards, or SD USB adapters not showing up? Learn how to troubleshoot and resolve issues like undetected memory cards, read/write errors, and missing drive letters.
Updated: December 04, 2024
ID: 000150063
Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.
Updated: December 03, 2024
ID: 000136422
Follow these general guidelines for resolving the issue of extra, or "ghost", monitors showing in the Windows Display Settings.
Updated: December 03, 2024
ID: 000108307
Learn how to flip the screen on a Dell laptop or rotate your personal computer screen with simple keystrokes. Fix an upside-down display and adjust your screen orientation on any Windows device.
Updated: November 23, 2024
ID: 000132039
Having trouble with external speakers not working on your Personal Computer? Learn how to fix external speaker issues in Windows, including solutions for Personal Computer speakers not working, set default output, running diagnostics, and update drivers.
Updated: November 22, 2024
ID: 000124155
How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11.
Updated: November 21, 2024
ID: 000130380
Dell Client Platform BIOS remediation is available for multiple vulnerabilities addressed in Intel® Platform Update 2024.3 Advisories that could be exploited by malicious users to compromise the affected system.
Updated: November 20, 2024
ID: 000225475
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 20, 2024
ID: 000226215
The following article provides information about updating the BIOS on your computer using the DellConnect feature. This feature lets you update the BIOS to the latest revision outside of the Operating System.
Updated: November 20, 2024
ID: 000226691
Information about supported commands for Dell Data Wipe.
Updated: November 15, 2024
ID: 000186133
An Alienware Tri-Mode Wireless Gaming Headset AW920H may not have sound on one side of the headphones.
Updated: November 15, 2024
ID: 000209850
Dell Client Platform remediation is available for multiple vulnerabilities within Intel® PROSet/Wireless WiFi and Intel® Wireless Software that could be exploited by malicious users to compromise the affected system.
Updated: November 12, 2024
ID: 000226011
SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.
Updated: November 11, 2024
ID: 000177401
Learn about what to do if your Alienware Dual Mode Wireless Gaming Headset | AW720H causes static or distortion when using the headset microphone.
Updated: October 29, 2024
ID: 000222520
The following article provides information about an issue with Windows 10 reporting that you are signed in with a temporary profile on your Dell computer. It takes you through various methods to resolve this.
Updated: October 17, 2024
ID: 000134012
Dell Client BIOS remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: October 15, 2024
ID: 000226603
This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.
Updated: October 10, 2024
ID: 000137122
Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.
Updated: October 02, 2024
ID: 000175479
Dell Client BIOS remediation is available for an Out-of-Bounds Write Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: September 24, 2024
ID: 000225476
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® Processor Stream Cache and Intel® Core™ Ultra Processor Stream Cache that could be exploited by malicious users to compromise the affected system.
Updated: September 24, 2024
ID: 000225291
Learn how to deploy, manage, secure and virtualize BYOD, Enterprise client, and mobility solutions from Dell Experts and Peers.
Updated: September 12, 2024
ID: 000180967
Learn how to efficiently manage and download Dell Driver Packs for OS deployment across Latitude, OptiPlex, Precision, and Tablet systems with automation tools.
Updated: September 11, 2024
ID: 000122176
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: September 05, 2024
ID: 000178919
This article explains how to fix a hard drive locked error when installing Windows 10.
Updated: August 30, 2024
ID: 000131936
This article explains how to set the power profiles to decrease the throttling of the CPU.
Updated: August 30, 2024
ID: 000139695
Information about Dell recovery and OS reinstallation using Direct Media USB.
Updated: August 30, 2024
ID: 000129655
This article describes an issue where File Explorer in Windows 10 stops responding when opened.
Updated: August 30, 2024
ID: 000148808
This article provides the steps to resolve the "The computer or remote device does not accept the connection" error message displayed when attempting to access certain online sites.
Updated: August 30, 2024
ID: 000149416
This article addresses an issue affecting PXE booting to a Dell Type-C to Ethernet dongle.
Updated: August 30, 2024
ID: 000148936
Learn how to restore the Microsoft Windows taskbar and Start menu if they are missing from the screen.
Updated: August 29, 2024
ID: 000152407
This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems.
Updated: August 29, 2024
ID: 000131262
The following article provides a reference that takes you through the Terminal conventions you must know. Knowledge of Terminal commands is needed in order to get the most out of the Linux Ubuntu Operating System on your Dell computer.
Updated: August 29, 2024
ID: 000152030
This article discusses the effects on CMOS batteries based on storage conditions, and the length of time left unboxed or not plugged into AC Power.
Updated: August 26, 2024
ID: 000228029
Useful Information about the third-party anti-virus programs that ship with a Dell personal computer
This article gives information about install, usage, and removal for the anti-virus programs shipped or sold by Dell. It is further organized with the year each program came out.
Updated: August 23, 2024
ID: 000179574
Resolving Windows Update failure to update.
Updated: August 23, 2024
ID: 000178461
The Driver Packs are updated based on the release schedule and in response to customer requirements.
Updated: August 22, 2024
ID: 000104133
This article discusses how to obtain and then setup Dell Digital Delivery.
Updated: August 22, 2024
ID: 000192053
Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.
Updated: August 22, 2024
ID: 000150882
The following article provides information about when you must remove a windows update and how you would be best to do it.
Updated: August 22, 2024
ID: 000133367
Learn the easy steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.
Updated: August 21, 2024
ID: 000180675
This article provides information about how to remove Skype from a Dell computer with a Windows operating system.
Updated: August 21, 2024
ID: 000132430
The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer.
Updated: August 21, 2024
ID: 000131678
The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.
Updated: August 21, 2024
ID: 000150790
The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. We can increase the RAM by using ReadyBoot or Virtual Memory.
Updated: August 21, 2024
ID: 000149907
Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.
Updated: August 21, 2024
ID: 000192008
A basic guide to help you get started with your new Dell computer with Windows and where to find resources on Dell Support website to help you address any questions or issues.
Updated: August 21, 2024
ID: 000130248
This article provides information about the Dell client drivers and downloads update release schedule.
Updated: August 18, 2024
ID: 000197092
Dell desktop care tips for better performance. Discover how to clean your computer, follow safety guidelines, and optimize ergonomics for comfortable use.
Updated: August 18, 2024
ID: 000184427
This article provides information about basic safety precautions that users must take before you access the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and safety precautions when lifting electronic equipment.
Updated: August 14, 2024
ID: 000137973
The following article provides information about the usage of the Windows troubleshooting resource: The Wireless Network Report
Updated: August 13, 2024
ID: 000141419
Information about hardware that is not supported in Windows 10 on Dell computers that were released in 2024 and later.
Updated: August 09, 2024
ID: 000227657
How to update your Dell BIOS using the Dell Update Package (DUP) format. Includes detailed instructions for OptiPlex, Latitude, Precision Workstations, Inspiron, Vostro, and XPS models.
Updated: August 06, 2024
ID: 000148745
Step-by-step instructions to guide you through the setup process for Windows 11 and Windows10 on your Dell computer using Intel Optane.
Updated: June 27, 2024
ID: 000140714
The following article is a guide to a quick fix for On-screen Windows errors seen after changing your computers Serial AT Attachment (SATA) mode.
Updated: June 21, 2024
ID: 000138544
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® PROSet/Wireless WiFi and Bluetooth® drivers that could be exploited by malicious users to compromise the affected system.
Updated: June 18, 2024
ID: 000222725
This article provides the information about reinstalling individual modern applications that are included with Windows 10.
Updated: June 18, 2024
ID: 000125529
The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated: May 21, 2024
ID: 000149166
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated: May 16, 2024
ID: 000132380
This article covers Linux system BIOS settings recommendations.
Updated: April 26, 2024
ID: 000123462
Dell Client BIOS remediation is available for an Improper Input Validation vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: April 18, 2024
ID: 000220141
This article provides information about how to set up and use your Dell Vostro 3030 desktop. Learn how to run a hardware diagnostic test, download, and install drivers and more. Find troubleshooting resources to resolve common issues.
Updated: February 14, 2024
ID: 000221160
Explore step-by-step instructions to verify the original installation date of Windows on your Dell computer.
Updated: February 12, 2024
ID: 000131940
Resolve Windows desktop offset problems with our step-by-step guide. Update drivers, check display settings, and troubleshoot with ease.
Updated: February 07, 2024
ID: 000138732
Windows S-Mode devices are streamlined for security and performance. To maintain both, drivers can only be updated through Windows Update / Windows Update for Business (WUfB).
Updated: February 02, 2024
ID: 000206176
The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device.
Updated: January 26, 2024
ID: 000131445
Support for the Error Code 0xc0000034 seen in a Windows 7, 8, and 10 No Boot situation.
Updated: January 08, 2024
ID: 000179424
This article provides information about hard drive encryption along with explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.
Updated: December 22, 2023
ID: 000178978
If the customer restores the computer back to the factory image the removed application list can incorrectly show "McAfee LiveSafe" as a removed application.
Updated: December 04, 2023
ID: 000181135
This article describes the support scope for PC Game Pass and the Xbox app on Dell devices.
Updated: August 03, 2023
ID: 000207179
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may exploited by locally authenticated malicious users to compromise the affected systems.
Updated: June 08, 2023
ID: 000202194
Dell Client Platform remediation is available for multiple Insyde UEFI BIOS vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: May 09, 2023
ID: 000212207
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may exploited by malicious users to compromise the affected systems.
Updated: March 23, 2023
ID: 000205134
Dell Client Platforms remediation is available for vulnerabilities that are addressed in Security Bulletin NVIDIA GPU Display Driver for February 2022.
Updated: June 06, 2022
ID: 000200143
Dell Client Platforms remediation is available for multiple AMD security vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: April 18, 2022
ID: 000195216
Dell Family Driver Packs for Older Win10 Versions and platforms
Updated: August 05, 2021
ID: 000190218
DSA-2020-110: Dell Client Platform Security Update for Intel-SA-00334 Vulnerability
Updated: May 22, 2021
ID: 000132103
Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.
Updated: May 22, 2021
ID: 000145257
Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.
Updated: May 22, 2021
ID: 000126415
Dell Client platforms require a security update to address vulnerabilities in the Intel® Graphics Driver for Windows
Updated: May 22, 2021
ID: 000147348
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: May 22, 2021
ID: 000180550
Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated: February 21, 2021
ID: 000140068