XPS 14 DA14260

Got an Unknown Device with a yellow exclamation mark in Device Manager? Follow our simple steps to identify the device and install the correct driver.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.

This article provides information about Windows blue screen issue with "INACCEESSIBLE_BOOT_DEVICE (0X7B)" error code.

Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!

This article discusses how to install McAfee Business Protection purchased from Dell.

This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.

New Chrome and Edge browser updates restrict local network access by default, impacting experiences on dell.com/support. Learn how to restore functionality by adjusting browser permissions.

The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.

Learn how to restore the Microsoft Windows taskbar and Start menu if they are missing from the screen.

Fix startup problems on your Dell computer with BIOSConnect. Download SupportAssist OS Recovery on supported systems directly from Dell's servers.

The following article has information about downloading Microsoft Office from My Account (previously Dell Digital Locker.)

The following article provides information about the availability of Linux Operating Systems on Dell computer's and how Dell supports them.

Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.

The following article provides information about how to recover from an issue in Windows 10. The System Center Configuration Manager (SCCM) image fails to connect to the domain through a USB Type-C Ethernet Adapter.

The following article provides information about the fingerprint enrollment on Dell laptops in Windows Hello.

Learn the steps to use the Secure Boot Default Database (DB) in the BIOS to overwrite the Active DB used to boot the operating system with Secure Boot.

This article provides detailed information about various reasons why your laptop battery might drain faster than expected. It covers potential causes and helps you to optimize your laptop’s battery life and improve its overall performance.

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.

Dell Data Wipe securely erases all internal storage via BIOS—ideal for resale, repurpose, or disposal. Protect privacy with enterprise-grade erasure.

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.

Secure your computer at power on. Learn how to set a System BIOS password to prevent unauthorized start-ups.

Protect your data even if your drive is removed—learn how to set a hard drive password in the BIOS on your Dell computer.

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

The following article provides information about the proper way to insert and remove the USB Type-C connector on Dell laptops and devices. (For example: Docking Stations and Monitors.)

Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows experiences. Learn more now.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

This article provides a step-by-step guide for upgrading your supported Dell device to Windows 11, including information about Dell drivers and common issues.

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.

This process can help resolve problems where the laptop battery discharges quickly or the battery percentage drops suddenly (example: 20% charge to 6% in a short timeframe.)

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.

The following article explains what the Headless Operation Mode Active message during Power On Self-Test (POST) means. It goes through how to stop it from appearing during the computers start up.

This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.

Learn how to fix desktop offset issues by updating drivers, adjusting display settings, and matching screen resolutions.

This article describes the PowerShare (Power Share) feature on Dell laptops that allows USB devices to charge when the laptop is on battery power. (For example: Cellular phones, CD players, DVD players, MP3 players, and so on.)

Resolving Windows Update failure to update.

Find out more about how to clean your Dell equipment.

This article describes the support scope for personal computer Game Pass and the Xbox app on Dell devices.

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.

This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.

Some newly purchased Dell computers may experience an issue activating Microsoft Office. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your Microsoft Office software.

Some newly purchased Dell computers may experience an issue activating Game Pass. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your entitled Game Pass offer.

Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.

Learn how to create and then log in to a local account in Microsoft Windows.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.

Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.

The Dell Command Suite is the name of our industry-leading Client Systems Management tools.

The following article provides information about flickering, jittery video on a VGA connection. This is seen when connected to a Laptop.

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.