Your system comes with Dell’s Base Hardware Warranty*. If your system encounters an issue that is covered by the warranty that cannot be resolved remotely, Dell will provide a convenient way for your system to be repaired.
When you customize your system you will find these other support options, with ProSupport Plus offering the most complete support service:
ProSupport Plus, Dell’s most complete* support service for PCs and tablets*, is the only support service that can prevent issues before they occur. Dell’s SupportAssist will detect when a hard drive or battery is about to fail, automatically create a case for resolution and notify the customer that the new hardware is on its way. This end to end support service also includes 24x7 priority access to ProSupport engineers who provide help for hardware and software challenges, repair for devices that are accidentally damaged and the ability to keep a hard drive after replacement allowing you to ensure your data is stays secure.*When necessary, Dell will provide onsite* support to ensure repairs are done quickly and conveniently. ProSupport Plus provides all the support essentials that will reduce downtime automatically.
Dell ProSupport* provides direct access to ProSupport engineers who provide help for hardware and software challenges 24x7. Plus, Dell SupportAssist technology remotely monitors PCs and tablets, provides notifications for issues that arise and automatically creates a case to resolve them. When necessary, Dell will provide onsite* support to ensure repairs are done quickly and conveniently.
Accidents happen, and with Dell’s Accidental Damage Service* you can reduce the downtime. We’ll repair a laptop damaged by an electrical surge, liquid spill or drop.