数据保护讨论区

最后回复者 01-04-2022 已解决
发表问题
锗银
2427

avamar备份失败

问下,现在用avamar备份虚拟机,备份的时候提示event code :30931  然后failed to initiate  virtual machine backup or restore  问下这个是什么原因呀。

解答 (1)

已接受的解答
1989

LZ参考下这个KB,需要相关权限查看。

Solution: VMware Image Backup fails with the message "Failed to initiate virtual machine backup or restore."

https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000TB6

既然楼下已经提出没有选项,并且这个KB属于故障处理,不涉及机密信息,那我直接在这楼进行编辑补充。

Symptoms

When attempting to run a VMware Image Backup    of a client, an error dialog appears containing the message    "Failed to initiate virtual machine backup or restore." and the    backup is never initiated.

Cause

There are several possible causes for this    issue:

  1. One or more Avamar Image Proxy virtual      machines are using an IP address that is also configured on      another virtual machine in the environment. This issue will      occur even if the virtual machine is powered off, is in a      different datacenter in vCenter, or not connected to a      virtual network, etc. Most commonly, this occurs if an old      proxy is retired but never deleted from vCenter.     
    This is a known issue in Avamar 5.0. Bug number:      16357.
  2. There is a hostname mismatch between the      proxy's configuration and its registration information in      Avamar Administrator, for example a case mismatch in the      hostname.
  3. All available Avamar Image Proxy virtual      machines are configured for Windows backups and the client      being backed up is a Linux virtual machine or      vice-versa.

Resolution Workaround:

If there are multiple virtual machines        configured with the same IP address, change the IP address        of one of the machines. In the case of an old proxy, the        proxy can be safely deleted.

Permanent fix:The resolution for this issue depends on the    cause of the problem:

  1. The issue caused by having the same IP      address configured on multiple virtual machines is resolved      in Avamar 5.0 SP1.
  2. To resolve hostname conflict issues, delete      the proxy from Avamar Administrator, reboot the proxy VM and      follow the directions in the System Administration Guide to      reconfigure and re-register the proxy.
  3. If there are both Windows and Linux virtual      machines in the environment, ensure that there is at least      one proxy configured to back up Windows virtual machines and      one proxy configured to back up Linux virtual      machines.

在原帖中查看解决方案

回复数 (8)
1990

LZ参考下这个KB,需要相关权限查看。

Solution: VMware Image Backup fails with the message "Failed to initiate virtual machine backup or restore."

https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000TB6

既然楼下已经提出没有选项,并且这个KB属于故障处理,不涉及机密信息,那我直接在这楼进行编辑补充。

Symptoms

When attempting to run a VMware Image Backup    of a client, an error dialog appears containing the message    "Failed to initiate virtual machine backup or restore." and the    backup is never initiated.

Cause

There are several possible causes for this    issue:

  1. One or more Avamar Image Proxy virtual      machines are using an IP address that is also configured on      another virtual machine in the environment. This issue will      occur even if the virtual machine is powered off, is in a      different datacenter in vCenter, or not connected to a      virtual network, etc. Most commonly, this occurs if an old      proxy is retired but never deleted from vCenter.     
    This is a known issue in Avamar 5.0. Bug number:      16357.
  2. There is a hostname mismatch between the      proxy's configuration and its registration information in      Avamar Administrator, for example a case mismatch in the      hostname.
  3. All available Avamar Image Proxy virtual      machines are configured for Windows backups and the client      being backed up is a Linux virtual machine or      vice-versa.

Resolution Workaround:

If there are multiple virtual machines        configured with the same IP address, change the IP address        of one of the machines. In the case of an old proxy, the        proxy can be safely deleted.

Permanent fix:The resolution for this issue depends on the    cause of the problem:

  1. The issue caused by having the same IP      address configured on multiple virtual machines is resolved      in Avamar 5.0 SP1.
  2. To resolve hostname conflict issues, delete      the proxy from Avamar Administrator, reboot the proxy VM and      follow the directions in the System Administration Guide to      reconfigure and re-register the proxy.
  3. If there are both Windows and Linux virtual      machines in the environment, ensure that there is at least      one proxy configured to back up Windows virtual machines and      one proxy configured to back up Linux virtual      machines.
1989

我没有权限啊。~可否帮我拷贝下。

1989

请见2楼回复。

MOD
MOD
1989

LZ,

针对你的问题,Born已经把解决方案给你贴出来了。请你按照KB操作一下。

锗银
1989

已经解决了,我选择vm的时候选错了代理,我本身是linux的机器选择了windows的代理。

1989

LZ够迅速的啊。看来很熟练嘛。赞一个~~~

青铜
青铜
935

avamar备份  客户端控制台没有日志文件,是哪里的问题呢

895

Avamar的客户端日志文件,在不同的操作系统上的日志存放在不同的位置,你找找看:

 

Windows:C:\program files\avs\var\

Linux: /usr/local/avamar/var

UNIX: /opt/AVMRclnt/var

NetWare: sys:\avamar\var

MAC: /private/var/avamar

 

最新解决方案
杰出贡献者