When attempting to run a VMware Image Backup of a client, an error dialog appears containing the message "Failed to initiate virtual machine backup or restore." and the backup is never initiated.
Cause
There are several possible causes for this issue:
One or more Avamar Image Proxy virtual machines are using an IP address that is also configured on another virtual machine in the environment. This issue will occur even if the virtual machine is powered off, is in a different datacenter in vCenter, or not connected to a virtual network, etc. Most commonly, this occurs if an old proxy is retired but never deleted from vCenter. This is a known issue in Avamar 5.0. Bug number: 16357.
There is a hostname mismatch between the proxy's configuration and its registration information in Avamar Administrator, for example a case mismatch in the hostname.
All available Avamar Image Proxy virtual machines are configured for Windows backups and the client being backed up is a Linux virtual machine or vice-versa.
ResolutionWorkaround:
If there are multiple virtual machines configured with the same IP address, change the IP address of one of the machines. In the case of an old proxy, the proxy can be safely deleted.
Permanent fix:The resolution for this issue depends on the cause of the problem:
The issue caused by having the same IP address configured on multiple virtual machines is resolved in Avamar 5.0 SP1.
To resolve hostname conflict issues, delete the proxy from Avamar Administrator, reboot the proxy VM and follow the directions in the System Administration Guide to reconfigure and re-register the proxy.
If there are both Windows and Linux virtual machines in the environment, ensure that there is at least one proxy configured to back up Windows virtual machines and one proxy configured to back up Linux virtual machines.
born_chen
2 Intern
2 Intern
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1.8K 消息
0
2013年12月5日 19:00
LZ参考下这个KB,需要相关权限查看。
Solution: VMware Image Backup fails with the message "Failed to initiate virtual machine backup or restore."
https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000TB6
既然楼下已经提出没有选项,并且这个KB属于故障处理,不涉及机密信息,那我直接在这楼进行编辑补充。
Symptoms
When attempting to run a VMware Image Backup of a client, an error dialog appears containing the message "Failed to initiate virtual machine backup or restore." and the backup is never initiated.
Cause
There are several possible causes for this issue:
This is a known issue in Avamar 5.0. Bug number: 16357.
Resolution Workaround:
Permanent fix:The resolution for this issue depends on the cause of the problem:
luyg24
222 消息
0
2013年12月5日 19:00
我没有权限啊。~可否帮我拷贝下。
born_chen
2 Intern
2 Intern
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1.8K 消息
0
2013年12月5日 20:00
请见2楼回复。
DELL-Leo
Community Manager
Community Manager
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8.5K 消息
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2013年12月5日 22:00
LZ够迅速的啊。看来很熟练嘛。赞一个~~~
luyg24
222 消息
0
2013年12月5日 22:00
已经解决了,我选择vm的时候选错了代理,我本身是linux的机器选择了windows的代理。
DELL-Leo
Community Manager
Community Manager
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8.5K 消息
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2013年12月5日 22:00
LZ,
针对你的问题,Born已经把解决方案给你贴出来了。请你按照KB操作一下。
hehuan
1 消息
0
2021年12月24日 00:00
avamar备份 客户端控制台没有日志文件,是哪里的问题呢
DELL-Leo
Community Manager
Community Manager
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8.5K 消息
0
2022年1月3日 20:00
Avamar的客户端日志文件,在不同的操作系统上的日志存放在不同的位置,你找找看:
Windows:C:\program files\avs\var\
Linux: /usr/local/avamar/var
UNIX: /opt/AVMRclnt/var
NetWare: sys:\avamar\var
MAC: /private/var/avamar