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最后回复者 11-11-2022 未解决
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青铜
青铜
9188

无法安装DellSupportAssist

捕获.JPGDellSupportAssist软件无法更新,卸载后,也无法重新安装。型号precision 7540,

<Service tag removed>

回复数 (20)
版主
7948

技术支持小编412为您服务, 谢谢您的等待!

您好,和您确认下,目前supportassist因为无法安装,是已经卸载掉了,但是卸载完成后,supportassist就直接安装不上了是吗?

 

以及也辛苦您在桌面中用鼠标右键点击开始菜单(记得是鼠标右键哦),点击运行,在框中输入 dxdiag 确定 ,然后提示记得都继续点击 是 ,然后出现的默认选项界面拍照下(即第一个页面),小编确认下当前您机器的系统、bios等信息,谢谢


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

7946

是的,之前可以使用,提示更新,我就想更新DellSupportAssist,但是更新也说安装失败,我就卸载了,结果还是装不上。。。。1.JPG

7939

好的,您提供一个qq邮箱给小编,小编给您发一个关于supportassist的重装建议给您哦,比较详细些


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

7938

好的 谢谢啦

<Email id removed>

7936

好的,小编发送过去了,您后续查收看下,里面很详细哦


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

7732

我也是和他一样的情况捕获.PNG

5813

DellSupportAssist软件无法更新,卸载后,也无法重新安装QQ截图20211213140849.png

947

我也是supportassistant卸载后无法安装,请把解决方案发我<Email id removed. TOS76>

System Model: Inspiron 7590
BIOS: 1.16.0 (type: UEFI)

6132

你好,我跟楼主一样的情况,可以给我也发一份吗,<Private Email id removed. TOS70>

DiPeiTe_2-1637048090599.png

 

 

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