您好,麻烦您私信提供一下机器的服务编码,以便小编准确快速确认您机器的信息,更好地为您提供服务哦,谢谢支持(笔记本:服务编号在机器的底部有一个白色细长标签,由英文+数字组合,一共7位数)
Social Media Support
#IWork4Dell
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If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.
您好,查询到您是一台Inspiron 16 7610的笔记本,建议您可以试下把机器的BIOS更新到最新,看下是否可以解决哦。更新BIOS时请勿关闭计算机或拔下电源,在更新过程中,您的电脑会重新启动,并且会出现短暂性黑屏,以下是下载链接。
https://dl.dell.com/FOLDER08003322M/1/Inspiron_Vostro_7510_7610_1.4.0.exe
Social Media Support
#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.
谢谢您!我们已经收到您发的消息,因为我们和您的沟通记录可能会包含您的个人信息和戴尔的信息,所以这里会通过私信继续与您保持联系。同时,您也可能得到其他社区成员的帮助或建议。
Social Media Support
#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.
您好,感谢您的咨询,315号工程师很高兴为您服务,麻烦您私信提供一下机器的服务编号(也可以拍照机器底部),小编查询下电脑信息,谢谢。(服务编号,笔记本:机器底部十一位数的纯数字 台式机:机箱顶部十一位数的纯数字 )
Social Media Support
#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.
感谢您的提供,小编查到是一台INSPIRON 7610的机器,麻烦您把机器重启一下,屏幕一亮连续不停敲击f2键,进入bios界面,测试看看触摸板会抖动么?
Social Media Support
#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.