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Last reply by 08-19-2022 Unsolved
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AW3423DW, Pixel Refresh automatic warning message

Alienware 34 Curved OLED Monitor AW3423DW

The current online AW3423DW User's Guide (revision A01, April 2022) shows the Menu options for AW3423DW firmware versions NEWER than M0B101.

M0B101 never had the "Menu- Others- OLED Panel Maintenance- Auto Warning Message = On/Off" option.


A different pop-up will now appear, click Proceed.

On newer firmware AW3423DW, even if you set “Menu- Others- OLED Panel Maintenance- Auto Warning Message = Off”, if the accumulated usage time exceeds 4 hours, Pixel Refresh will be activated automatically when the monitor goes into Standby mode and/or if you press the power button.


The Displays Team stated that the AW3423DW firmware cannot be upgraded by customers. This is why you do not see any firmware updates or a firmware update guide on the AW3423DW drivers page.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
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