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March 19th, 2022 09:00

Aurora R13, CPU throttling, power limit exceeding

Running Cinebench R23 there's a few issues I'm having.

Multi-Core

  1. It never goes beyond 4.8GHz
  2. All cores reach Core Power Limit Exceeded limits and is power limit throttled down to 4.4GHz.
  3. Computer constantly lowers power delivery from 232w down to 170w throughout the 10 min Cinebench R23 multi-core test.
  4. This happens with OC disabled in BIOS and enabled testing CL1 and CL2.

Screenshot-2022-03-19-123945.png

Single-Core

Didn't have any problems with single core.

Community Manager

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54.2K Posts

May 26th, 2022 07:00

The Gamers Nexus reviews and the DCF (Dell Community Forum) threads have been discussed by the Alienware team. The Aurora R13 CPU are performing within manufacturers defined parameters.

i9-12900KF

i7-12700KF

Capture.JPG

 

1 Rookie

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110 Posts

March 19th, 2022 10:00

Hi F34R

R23 is known to murder the 12900k with a 240 or 360 AIO. 

436 Posts

March 19th, 2022 13:00

I understand that much, but we're talking about power limits here and not thermal limits.  Comparing my 25K score to other 12900K(x) scores, and it's hitting 28000-30000 w/o power throttling.

1 Rookie

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378 Posts

March 19th, 2022 20:00

I don’t have a 12th gen CPU but I read that Windows 11 supposedly has a thread scheduler that increases the CPU performance of Alder Lake. Is that on by default in Windows 11? Is that something you could check in the BIOS to see if it’s enabled?

1 Rookie

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176 Posts

March 20th, 2022 03:00

A 120mm radiator is never going to keep a 12th Gen I9 from throttling, thread wise or power wise when running under heavy load. Nothing in Windows or the BIOS will fix that. I suspect Dell will quietly drop the range or improve the cooling solution once enough warranty customers have fried there CPU's.

436 Posts

March 20th, 2022 05:00

I'm not getting anywhere near temps needed to throttle by the specs for the 12900KF.  The 12900K(F) can draw 241w for all cores, but it's not.   

436 Posts

March 21st, 2022 10:00

Doing some monitoring, you can see that the system feels it has exceeded the Core Power Limit, and even though it lowers the power continuously, it still reports as the limit being exceeded.  Goes from 230+w down to 160w+/-.  Starts out with just short of 4.9GHz and shortly after testing starts it goes down to 4.2-4.3GHz for the remainder of the test.

It's not getting near the thermal limits, it's not hitting Core Thermal Throttling.

This happens when OC is disabled, enabled, enabled with OCL1/OCL2 via BIOS and was happening when OC was being controlled through AWCC.

https://www.youtube.com/watch?v=19xuFfTp3Qo

189 Posts

March 21st, 2022 22:00

I guess they are intentionally throttling the CPU and its unable to reach its normal working limits.

436 Posts

March 23rd, 2022 04:00

Why is the system being power throttled?

Community Manager

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54.2K Posts

March 23rd, 2022 05:00

Unknown. The team has been notified.

1 Rookie

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176 Posts

March 29th, 2022 04:00

Any follow up to this because it is indeed apparent 12700k owners are being throttled both by thermal limits and the CPU never goes above 4.8.

 

Community Manager

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54.2K Posts

March 29th, 2022 05:00

So far no news from AW team.

April 20th, 2022 23:00

I ordered the Aurora R13... should I cancel it and get the 14? Sounds like it to me. I’ve been waiting for over a month now. I still have time to cancel it.

April 23rd, 2022 22:00

I have a case open with Dell for this same issue, I'm probably going to send it back for a refund. A 120mm is simply not enough to cool that CPU.

For gaming it is fine but once you do anything that stresses the CPU, eg. video exports, it will throttle badly.

WRT to Cinebench, the best I could achieve was 26300 with a voltage offset of -0.100, but there is no way to put that in the bios, you can only doing it temporarely using Intel XTU.

193 Posts

April 24th, 2022 10:00

Hiya F34R,

Are you using a i9 or a i7? When you use a i9, are you use the standard streetfighter cooling or the Cryotech cooling? Throttling i9 is common with standard cooling,its sad that Dell not make a note to take the Cryotech upgrade for 300 euro:p Beside of that, its not possible to build in a greater backfan with radiator because the narrow space. However, i saw a post from a member with a hugh cooling cpu and a fan at front of the pc, forgive me who and where the post is but that maybe would be a solution.

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