Unsolved
2 Posts
0
335
December 1st, 2022 09:00
Awaiting two months for a refund... still nothing.
I raised a return on the 28th September 2022, The package was collected from myself on the 5th October by the DPD collection Dell arranged.
It was signed for by your A Woodhall at 11:40am on Friday 7th October 2022.
Dell have had the parcel back with for nearly two months and I'm still yet to receive my refund for over £1000.
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quinny01
2 Posts
0
December 1st, 2022 09:00
Thanks, I have sent you a DM with the information
DELL-Cares
Moderator
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27K Posts
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December 1st, 2022 09:00
Hi,
I'm sorry to know about the refund.
Could you provide the order #, the registered owner's name and the DPD # saying the order returned to Dell via direct message? I'll have it checked.
-Susanna
alienware_user
1 Message
0
April 23rd, 2023 13:00
Hi @quinny01 , Was this issue resolved?
I recently had the same experience. Still waiting on call back from Dell. Any advice would be highly appreciated.
Thanks