Customer Care

quinny01 · ‎12-01-2022

I raised a return on the 28th September 2022, The package was collected from myself on the 5th October by the DPD collection Dell arranged.

It was signed for by your A Woodhall at 11:40am on Friday 7th October 2022.

Dell have had the parcel back with for nearly two months and I'm still yet to receive my refund for over £1000.

DELL-Cares · ‎12-01-2022

Hi,

I'm sorry to know about the refund.

Could you provide the order #, the registered owner's name and the DPD # saying the order returned to Dell via direct message? I'll have it checked.

-Susanna

#IWork4Dell
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quinny01 · ‎12-01-2022

Thanks, I have sent you a DM with the information

Customer Care

Awaiting two months for a refund... still nothing.