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December 1st, 2022 09:00

Awaiting two months for a refund... still nothing.

I raised a return on the 28th September 2022, The package was collected from myself on the 5th October by the DPD collection Dell arranged. 

It was signed for by your A Woodhall at 11:40am on Friday 7th October 2022. 

Dell have had the parcel back with for nearly two months and I'm still yet to receive my refund for over £1000.

2 Posts

December 1st, 2022 09:00

Thanks, I have sent you a DM with the information

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December 1st, 2022 09:00

Hi,

I'm sorry to know about the refund.

Could you provide the order #, the registered owner's name and the DPD # saying the order returned to Dell via direct message? I'll have it checked.

-Susanna

April 23rd, 2023 13:00

Hi @quinny01 , Was this issue resolved?
I recently had the same experience. Still waiting on call back from Dell. Any advice would be highly appreciated.
Thanks

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