Thank you for your message. I will be glad to investigate this for you.
Did you give access to your computer to the person who called you? What is the exact message you see when you try to access anything?
Do you see any other user account apart from the one you’ve created?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?
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