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Last reply by 12-19-2022 Solved
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1 Amber
1 Amber
216

U4320Q, damaged, repair?

Dell U4320Q

Dear all, 

I have accidently damaged the screen at the bottom that resulted in multi-colored vertical lines and screen fracture on running from top to bottom of the screen on the RH side. Is there a way to change the screen or a new monitor will be required? 

 

Solution (1)

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8 Krypton
190

Accidental damage coverage is available for systems, but not for monitors.

 

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Replies (5)
8 Krypton
207

The latter -- damaged screens are not replaceable from either a practical or an economic standpoint.

 

6 Indium
206

Hi @DenissMih welcome to this free user-to-user Alienware laptop discussion forum. 

Please check invoice of Dell U4320Q or if purchased with Dell PC to see if Dell warranty included accidental damage. 

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8 Krypton
191

Accidental damage coverage is available for systems, but not for monitors.

 

2 Bronze
2 Bronze
67

Hello I have the same issue with this same Model DellU4320Q, How this issue is being solved?

 

8 Krypton
63

The only solution is that you will need to purchase a replacement monitor.

 

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