Unfortunately I couldn't find a definitive answer to your question in the training. It sounds like you're seeing something different than expected, specific to your environment, I think your best bet is to open a support ticket to have them validate. Support will be able to look at your NetWorker licensing vs. PPDM licensing and tell you what's going on specific to your environment.
You can do this quickly over live chat.
To participate in a live interactive chat with a support agent: 1. Go to the Customer Support website. 2. On the Support tab, click Contact Support. 3. On the Contact Information page, click the relevant support, and then proceed.
Dell-RobS
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May 27th, 2022 06:00
Hi Aegh,
Unfortunately I couldn't find a definitive answer to your question in the training. It sounds like you're seeing something different than expected, specific to your environment, I think your best bet is to open a support ticket to have them validate. Support will be able to look at your NetWorker licensing vs. PPDM licensing and tell you what's going on specific to your environment.
You can do this quickly over live chat.
To participate in a live interactive chat with a support agent:
1. Go to the Customer Support website.
2. On the Support tab, click Contact Support.
3. On the Contact Information page, click the relevant support, and then proceed.
Hope that helps and thanks for the question!
Rob