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Last reply by 08-21-2016 Unsolved
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2 Bronze
2 Bronze

Input devices (mouse and Keyboard) not working on Inspiron Desktop

I have a three year old inspron desktop running updated windows 8  Suddenly NONE of the input devices are working.  I've tried several different wireless mice, and I've tried both a wired and wireless keyboard.  NOTHING.  I've tried unhooking all, rebooting, then hooking them back up... still nothing.  Tried rebooting with them installed.  Tried switching USB ports.  ARRRGGGHHH.  Since I have no keyboard I can't do safe start (don't even know if that works with windows8 ).

I do have a "repair disk" that I created when the compter was new.... tried rebooting with it in the drive.... didn't do anything other than restart the computer with the same non-functioning input devices.  

I hear my external harddrive working... so it must be doing something... so I guess its not all USB devices that are down.

I did install new logitech software last week, but it worked fine for several days, just quit working when it woke from sleep.  I'd love to uninstall it, or do a system restore, but I can't do that since the mouse is not working.  

Any suggestions/help would be greatly appreciated.


Reply (1)
10 Diamond

If you reboot and immediately press F2, can you get into BIOS setup?

Try turning PC off, and unplugging. Disconnect everything, including the power cable from rear of PC.

Then press/hold power button for ~30 sec.  Reconnect mouse, monitor and keyboard, and then connect power cable to rear of PC and try to boot

See if that helps.


  Forum Member since 2004
  I am not a Dell employee

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