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1 Rookie
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2282
August 21st, 2016 15:00
Input devices (mouse and Keyboard) not working on Inspiron Desktop
I have a three year old inspron desktop running updated windows 8 Suddenly NONE of the input devices are working. I've tried several different wireless mice, and I've tried both a wired and wireless keyboard. NOTHING. I've tried unhooking all, rebooting, then hooking them back up... still nothing. Tried rebooting with them installed. Tried switching USB ports. ARRRGGGHHH. Since I have no keyboard I can't do safe start (don't even know if that works with windows8 ).
I do have a "repair disk" that I created when the compter was new.... tried rebooting with it in the drive.... didn't do anything other than restart the computer with the same non-functioning input devices.
I hear my external harddrive working... so it must be doing something... so I guess its not all USB devices that are down.
I did install new logitech software last week, but it worked fine for several days, just quit working when it woke from sleep. I'd love to uninstall it, or do a system restore, but I can't do that since the mouse is not working.
Any suggestions/help would be greatly appreciated.
Thanks.
RoHe
10 Elder
10 Elder
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45.2K Posts
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August 21st, 2016 18:00
If you reboot and immediately press F2, can you get into BIOS setup?
Try turning PC off, and unplugging. Disconnect everything, including the power cable from rear of PC.
Then press/hold power button for ~30 sec. Reconnect mouse, monitor and keyboard, and then connect power cable to rear of PC and try to boot
See if that helps.