( Redirected) OptiPlex 3020 Windows 7 Professional (64Bit Windows 8 License, Media) no CD

But there is no serial number and when I export using any tools it does not work. Is there any way to get dell media to do this?

ckortenhorst

You can create your own Windows 7 installation disc, here:

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/cannot-find-digital-river-download-site/66a8439b-0d16-4b70-92f7-1c8486a46ebf

Bev.

If you are using a Digital River .iso for downgrade rights you can use the Activation and Backup Recovery program with Dell files:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-7-sp1-iso-download/

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-7/microsoft-product-activation/the-activation-backup-and-recovery-program-windows-7-version/

This will work in systems valid for downgrade rights and is the same activation mechanism as the Dell Reinstallation DVD.

Dell has pulled all of the Windows 7 install discs from download. Just bought a new OptiPlex 3020 with Windows 7 Professional, x64, the OS is corrupt. Explorer crashes, IE crashes, cannot use or create restore point, SFC fails to complete. Clearly, this Windows 7 OS is corrupt. Cannot fix it w/out the Dell Windows install disc, PC came with a Windows 8.1 disc because Windows 7 is considered "a downgrade". I am not paying $600 for a broken brand new computer so Dell is overnighting the Windows 7 Pro x64 install disc. Makes no sense to sell an expensive computer and then make the customer request the correct disc to repair what should not be broken to begin with. Who's bright idea over at Dell was this anyway? Call them and make then send the correct disc! 1-800-624-9896