Trouble posting a Review on Dell Product

Hi Henway,

Welcome to Dell Community.

In order to assist you further on this matter, I would request you to provide the link where you are trying to post the review and the name of the product on which you would like to give the review.

Please reply if you have any questions.

Thanks & Regards,

Dell_Appu_S

Dell Social Media Responder

http://www.facebook.com/Dell
https://twitter.com/DellCares 

Dell Appu S,

Thanks for your response.  Here is the link:  

accessories.us.dell.com/.../ReviewsSubmit.aspx

Thanks

Hi Henway,

Thank you for the information.

 It is advised that you reset the Internet Explorer settings and then try posting the review. Please click on the link mentioned below and follow the steps to reset the internet explorer.

http://bit.ly/OLPzXV

Please reply if you have any questions.

Thanks & Regards,

Dell_Appu_S

Dell Social Media Responder

http://www.facebook.com/Dell

https://twitter.com/DellCares

Dell_Appu_S

Thanks for your help.  

I already submitted my review of the Dell ST2220L product on July 13, 2012.

Where did my review go?  Did they delete my review of this monitor because it was unfavorable?

Thanks,

Hi Henway,

Thanks for you response and glad to know that you were able to submit your review. As informed that you were not able to see the review, hence the problem has been forwarded to the concerned team. Please allow us 24-48 business hours.

Please reply if you have any questions.

Thanks & Regards,

Dell_Appu_S
Dell Social Media Responder

Hi Henway,

I have forwarded the case to the concerned department and they are researching to find the root cause. I will get back to you as soon as I hear from them. Thank you for your patience and cooperation.

Please reply if you have any questions.

Thanks & Regards,

Dell_Appu_S
Dell Social Media Responder

Hi Henway,

I contacted the team that does the moderation of these reviews and I came to know that they have rejected the review as it violates the Terms of Usage based on some of the words that were used in the review.

Please review the Terms of Usage in the link mentioned below for more details.

http://en.community.dell.com/content/tou.aspx

Please reply if you have any questions.

Thanks & Regards,

Dell_Appu_S
Dell Social Media Responder

Appu S,

Thanks for your answer.  I have reviewed the Terms of Usage.  However, there were no words in my review that violated the terms of usage.  I am sure of that.

However, I did point out that the controls for brightness, intensity, etc., on my ST2220L Monitor are difficult to see and are not as depicted in the photos on the Dell webpage for this monitor.  Also, I pointed out that these controls are very difficult to use.

Is it possible that since my review was negative, that the team decided not to post my review?  That is the only reason that I can think of.

Also, the team never sent me an email stating that my review had been rejected.  That is very suspicious.  Usually they send an email stating the reason for rejection of the review.  This leads me to strongly opine that my review was rejected by Dell because it pointed out a unfavorable aspect of this ST2220L Monitor.

Do you know whether the team rejects reviews that contain information that is unfavorable to Dell products?

Thanks.