Hi OsirianTheGreat,
If your system was shipped with Windows 8 pre-installed from the factory, there should be a recovery partition present on your system. You can restore your computer to factory settings using the steps below. These steps are only applicable if you system is booting into Windows.
Note: This step leads to complete data loss including pictures, music files, videos, documents and applications. Please disconnect any external peripherals as well.
- Point to the right hand corner of the screen to bring up the charms bar.
- Click Settings.
- Click the shutdown button, hold down the Shift Key and click Restart from the options provided.
- The system restarts, login and click Troubleshoot.
- Click the Dell Backup and Recovery icon.
- The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.
- The system would be checked to see if the smart repair option can fix the issue, click Next once this is done.
- You will be prompted to select the backup to be used, click the factory image option or select from one of the backups. Click Next.
- You will be prompted to backup your files, if needed do so by selecting the option Yes, backup my personal files (Make sure to have an external backup hard drive handy.) or select No, Erase my files.
- The system goes ahead and completes the restore of the operating system. Click Restart when prompted.
- Follow the on-screen instructions to setup the system with windows.
Hope this helps.
