Desktops General - Read Only

Last reply by 06-17-2016 Unsolved
Start a Discussion
Not applicable
794

need some help on escalation process with dell customer care team

Could someone help me with the organisation structure at Dell Support India? I am guessing there are going to be levels of customer support, starting with a base team then an escalation team, right? Who do you write to if you are not satisfied with the DELL customer care Team?

Reply (1)
10 Diamond
387

Post the NON-technical part of your issue in the USA Customer Care Forum, assuming you are a USA customer.

Ron

   Forum Member since 2004
   I'm not a Dell employee

Latest Solutions
Top Contributor