Inspiron Desktops

Last reply by 08-08-2022 Solved
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2 Bronze
2 Bronze
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Aftermarket NVIDIA Card And Secure Boot

Was gifted a Dell Inspiron 3671 and would like to add the NVIDIA GeForce GTX 1650 video card.

Please note I have already upgraded to the 7VK45 365 watt power supply.

As trying to buy this as a Dell oem, I'm a little concerned about buying a used card on eBay and Dell doesn't list any video cards for this model to purchase directly from them on their parts website page for this model.

Will I really have to disable secure boot in the bios? I can't believe NVIDIA can't build this firmware into their newer cards.

 

 

 

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Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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2 Bronze
2 Bronze
166

Happy to report the PNY GeForce GTX 1650 bought through Dell worked perfectly and that it didn't affect secure boot at all!

I wasn't happy with the knowledge of the Dell support/sales assistant as I specifically asked if this was a Dell OEM card and not aftermarket and he replied it was OEM!!! After I placed the order and got the confirming e-mail, I realized that this was an aftermarket card and hoped that since I bought it through Dell, it would work. 

Since the card worked perfectly, I'm happy overall with Dell but think that they should train their people better.

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Moderator
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Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

10 Diamond
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@Tom_Zel 

This is a KNOWN issue since 2012 over 10 years now.

Has nothing whatsoever to do with Dell and its not limited to NVIDIA.

https://nvidia.custhelp.com/app/answers/detail/a_id/3156/

 

When installing an after-market graphics card into a certified Windows
PC with UEFI enabled, the system may not boot.

When an after-market graphics card is installed into a motherboard with
UEFI enabled in the system BIOS, or if the system is a certified Windows
PC with Secure Boot enabled, the system may not boot.

UEFI is a new system BIOS feature that is provided on most new motherboards.
A UEFI system BIOS is required in order for the Windows 8 Secure Boot feature to work.
Secure boot is enabled by default on certified Windows 8 PCs.

In order to get the PC to boot with a graphics card that does not contain UEFI firmware,
the end-user must first disable the secure boot feature in the system's
SBIOS before installing the graphics card.

Note: Some system SBIOS's incorporate a feature called compatibility boot.
These systems will detect a non-UEFI-enabled firmware VBIOS and allow the
user to disable secure boot and then proceed with a compatibility boot.
If the system contains a system SBIOS the supports compatibility boot,
the user will need to disable secure boot when asked during boot process

Instructions for manually disabling secure boot:

1) Power down the system

2) Remove the NVIDIA Add-in card

3) Boot the system using integrated graphics

4) Enter CMOS settings.
CMOS settings can usually be accessed during boot,
typically by pressing
F2 F12 F2 F12 F2 F12 F2 F12 F2 F12 F2 F12

5) Set Secure Boot to disabled

6) If there is an option, set CSM (or compatibility or legacy mode) to enabled.

7) Save the new settings

Power down the system

9) Install the NVIDIA Add-in card

10) The system should now boot

* Note that not all existing NVIDIA based cards are capable of adding UEFI support.
If your card manufacturer is unable to supply you with an update, you will need
to operate in compatibility mode

 

 


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Diagnostics & Tools

5 Tungsten
295

Prices have come down, you can buy a new one in about 200$. Yes you are installing a third party component so you will (may) have to disable secure boot. 

https://www.newegg.com/p/pl?N=100007709%20601332298

 

Unless you are getting it dirt cheap won't recommend buying a used card from eBay. Most of these are almost dead/dying due to heavy BTC Mining for months. Once a card stops providing enough profits they start selling it


2 Bronze
2 Bronze
167

Happy to report the PNY GeForce GTX 1650 bought through Dell worked perfectly and that it didn't affect secure boot at all!

I wasn't happy with the knowledge of the Dell support/sales assistant as I specifically asked if this was a Dell OEM card and not aftermarket and he replied it was OEM!!! After I placed the order and got the confirming e-mail, I realized that this was an aftermarket card and hoped that since I bought it through Dell, it would work. 

Since the card worked perfectly, I'm happy overall with Dell but think that they should train their people better.

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