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Last reply by 11-09-2022 Solved
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2 Bronze
2 Bronze
208

AWCC not showing ram information in fusion tab

Dell G5 15 5500

Hi, about a year ago I bought a Dell G5 15 5500 laptop with Intel i5 10300h and GTX 1650Ti. Everything was working fine until one day my AWCC was not showing RAM information in the Fusion tab(Check photo). I have the latest BIOS(1.19.0), Latest chipset drivers,  And also the latest AWCC(5.5.14.0) as of October 2022. Does anybody know how to fix this issue

Alienware Command Center 02-10-2022 08_08_30.png

Solution (1)

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2 Bronze
2 Bronze
57

Hello everyone I found the solution. You just have to install the older version of AWCC as maybe Dell removed the RAM information with the newer version of AWCC. Now I can see even the RAM information on my G5 5500Alienware Command Center 10-11-2022 07_46_22.png

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Replies (3)
5 Rhenium
147

I have this as well after updating to windows 11 on my M15 R6. However no other functionality is broken so I've just ignored it for the time being.

 

121

Ya even I thought I would use it as it is, as it did not break any functionality. But it was good to see the RAM information too. Anyways thanks for replying Adrian. Have a nice day

2 Bronze
2 Bronze
58

Hello everyone I found the solution. You just have to install the older version of AWCC as maybe Dell removed the RAM information with the newer version of AWCC. Now I can see even the RAM information on my G5 5500Alienware Command Center 10-11-2022 07_46_22.png

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