Inspiron

Last reply by 07-18-2022 Solved
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2 Bronze
2 Bronze
176

Built-in Camera is not functional in Inspiron 7706 2n1

I bought this laptop 2 months ago and I was in love with it. Suddenly its camera has stopped working. Now it turns On / Off automatically. I've been very uncomfortable with it.  

Any solution???

Thanks

Erum

 

 

Solution (1)

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Moderator
Moderator
86

Issue Resolved-antivirus disabled for webcam,updated webcam drivers, uninstalled reinstalled webcam drivers, enabled webcam in bios, Reinstalled Support Assist.

 



Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

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Replies (5)
Moderator
Moderator
161

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


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#IWork4Dell
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If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

5 Tungsten
125

Make sure the camera is enabled in the BIOS of your Dell notebook. Restart or power on the computer. When you see the Dell logo during POST, press the F2 key once a second to enter the System Setup. NOTE: When the computer boots into Windows, restart the computer and try again.

2 Bronze
2 Bronze
120

Try these fixes:
You may not need to try them all; simply work your way down the list until you find the one that works.

Give your apps permission
Check your antivirus software
Update your webcam driver
Reinstall your webcam driver
If your problem persists…

<Non-public info removed. TOS76>

Moderator
Moderator
87

Issue Resolved-antivirus disabled for webcam,updated webcam drivers, uninstalled reinstalled webcam drivers, enabled webcam in bios, Reinstalled Support Assist.

 



Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

53

Hello, earlier the Camera was starting working fine but when I used it with Zoom it started glitching and now it turned off completely. 

The same thing happened earlier. Solely the Camera (as an app) was working fine but when I used it with Zoom it gave me issue and ultimately giving me the Erro "We can't find your Camera"

 

Please resolve the issue as it is causing me huge frustration because of my continous meeting with my colleagues and I am unable to attend it with videos.

 

Regards, 

Erum

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