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Last reply by 11-29-2022 Unsolved
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2 Bronze
2 Bronze
55

Dell 5290 2 in 1 no audio / sound

I was using airpods with bluetooth connection to dell 5290 2 in 1. I got an update online which took hours.

 

Later I found no sound coming. I tried all updating driver and troubleshooting. Nothing worked.

 

Does this mean the sound card inside board got damaged?

 

How to solve audio problem?

Reply (1)
5 Rhenium
45

Check the audio ports for damage, and clean the ports
Restart your Dell computer
Check the connection (external speakers, headphones, or earphones)
Check volume settings and set the default playback device for low or no sound
Run the Microsoft Sound Troubleshooter
Reinstall or Update the chipset, audio, and BIOS drivers
Run a hardware diagnostic test
Download and install Microsoft Windows updates
Perform Windows System Restore
Restore the computer to factory default settings

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