Run the diagnostics below on the monitor and post the results on this thread.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and hold Button 5 for four seconds until a pop menu appears. 3. Using the joystick control, highlight the Diagnostics option and press the joystick button to start the diagnostics. A gray test pattern appears at the beginning of the diagnostic program. 4. Observe if the screen has any defects or abnormalities. 5. Move the joystick to the right until a red screen is displayed. 6. Observe if the screen has any defects or abnormalities. 7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white colors. Note any abnormalities or defects. The test is complete when a text screen is displayed. To exit, move the joystick to the right again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
RapToR5151
2 Posts
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February 2nd, 2023 12:00
Need Help
..it happens randomly..in games in videos sometimes on desktop
DELL-Jesse L
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17.4K Posts
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February 10th, 2023 03:00
RapToR5151
Run the diagnostics below on the monitor and post the results on this thread.
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with
your computer and video card.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Press and hold Button 5 for four seconds until a pop menu appears.
3. Using the joystick control, highlight the Diagnostics option and press the
joystick button to start the diagnostics. A gray test pattern appears at the
beginning of the diagnostic program.
4. Observe if the screen has any defects or abnormalities.
5. Move the joystick to the right until a red screen is displayed.
6. Observe if the screen has any defects or abnormalities.
7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
The test is complete when a text screen is displayed. To exit, move the joystick to
the right again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
P0ulpi
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April 27th, 2024 21:59
Hello, I have the exact same problem.
Tested with 2 différents cables and 2 different computers and the result is the same. I think the monitor is broken. It's all new (first day of use..)