Last reply by 02-20-2022 Solved
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System Error: VCRUNTIME140.dll and MSVCP140.dll missing from laptop

I'm using a brand new DELL G7 17 7700. When I try to install Adobe Creative Cloud Apps like photoshop etc I'm hit with an error message that reads:

"The code execution cannot proceed because VCRUNTIME.dll and MSVCP140.dll was not found. Reinstalling the program may fix this problem."

I have tried countless times uninstalling and reinstalling Adobe Creative Cloud Apps. Does anyone know how to fix this??

I've also used Dell support to update my computer before using it. So everything is updated.

Solution (1)

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Thanks for help! Instead of reinstalling, I ended up Modifying the Visual C run time.

I followed the steps on the forum below and 'Option 2' fixed my issue! 

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Thanks for help! Instead of reinstalling, I ended up Modifying the Visual C run time.

I followed the steps on the forum below and 'Option 2' fixed my issue! 

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msvcp140. dll is a part of "Microsoft Visual C++ Redistributable Packages for Visual Studio 2015" and is often required for running programs developed with Visual C++. Some games or applications may need the file in the game/application installation folder. If msvcp140.dll is corrupted you need reinstalling Visual C++  that would fix the MSVCP140.dll file missing error.

2 Bronze
2 Bronze

This error message is directly related to the DLL file, when the VCRUNTIME140.DLL file is misplaced or deleted from the Windows system and you will face this error message. This error indicates a problem with the 2015 version of the Visual C++ Redistributable because there is a known conflict between the 2017 version and the 2015 version.

Please follow these steps:

Open Programs and Features form Control Panel

Uninstall the 2017 version of the C++ Redistributalbe, if that is installed on your System.

Then from the link below, download and install the 2015 version, then once that is installed, download and install the 2017 version.

Please Note, regardless of whether your version of Windows 10 is 32bit or 64bit, you must download and install both the x86 and x64 versions, do not try to install the ARM64 version.

DLL or Dynamic Link Libraries are external parts of applications and services that run on the Windows system. DLL files are the important part of any computer / laptop and we cannot imagine an operating system without DLL files. A single DLL file can be shared by more than one application and services. That is why, when a dll file gets corrupted / deleted / moved from the system, all linked applications start launching DLL errors. Sometimes, this error message also starts to appear after installing a Windows update or an incorrect installation of any program. This is for the reason that, in all the latest updates or patches released by Microsoft, there may be a missing system file or dll file.


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