Last reply by 07-01-2022 Unsolved
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1 Copper
1 Copper

Very High CPU power usage Intel(R) PROSet/Wireless Zero Configure Service

I have an Inspiron 17, 5758

Similar to a few other people on the discussion of the Intel(R) PROSet/Wireless Zero Configure Service, my Dell laptop is running at a "very high" CPU power usage percentage. Yes, the cooling fan constantly runs. No, turning the laptop off does not reset the laptop.  When I turn the laptop back on, the cooling fan continues to run incessantly and this Intel(R) PROSet/Wireless Zero Configure Service remains "very high" on CPU power usage.  What is going on and what do I need to do to stop the very high power usage?   If drivers need to be installed, tell me which ones and how to do that.  Thanks!!  

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4 Ruthenium

Attempt a clean Boot. 

Open Run > MSCONFIG > Services : check the box "Hide all the microsoft services" and choose disable all. Reboot. 

if the fan works fine, than start enabling the services 4-5 at a time. You will find your culprit. 




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