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June 30th, 2022 18:00

dell inspiron 15 7000 wont work

I bought this laptop about 3 years ago, just a little under that. It worked great when I first got it. I use it for homework and games. Now though, it is very difficult to run anything. I used to play skyrim on here no problems and now it wont even start, it takes forever to load anything, and it is painfully slow to start. I have tried everything I can think of: checking for virus and malware, making sure everything is updated, going through support assist to check for issues, f12 at startup, i havent used even half the amount of storage, i even tried resetting. nothing has worked. Any suggestions?

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June 30th, 2022 23:00

Does the AC adapter light stay on when connected to the notebook?

 

Please disconnect the power cord, press & hold down the power button for 30 seconds. Connect the adapter & power on the system & check if the there is any light indication on the power button.

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