Did you know that it may be possible for an IDPA/PPDP system with lapsed Support Entitlements to be RECERTIFIED for additional Support?
If interested, contact your Dell Account Manager or let us know and we can help get you additional information about it.
You can reach us by CHAT here: Dell CHAT Support for IDPA/PPDP
or by phone: 1-800- 782-4362
We welcome any questions or comments.
If you found this useful please give KUDOS to help others find the information also.
DELL - Rod K#IWork4DellPrincipal Engineer, Technical Support, Data Protection Division
Go to Solution.
As of June 17 2022 IDPA RECERTIFICATION requirements are WAIVED for renewal deals until further notice.
So don't let lapsed Support stop you from pursuing a renewed Support contract.
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Here is some additional related information:
End of Service Life (EOSL):
Here is the ref for above (see under S/W, then filter on PowerProtect Data Protection Software):
Also, fyi, supported upgrade paths are included in the Installation and Administration Guide for each version- under the Upgrade section (at least for newer versions) as seen in Guide for 2.7.2: