no ldap groups listed

Hi,

Thanks for your question. Can you try the command from the cli and see if it shows it? isi auth ldap list

Let us know if there is anything else we can help you with.

Hi,

Sorry for the late reply.

Isilon OneFS v7.1.1.11
gyar-5# isi auth ldap list
Name Base DN Server Uris Status
--------------------------------------------------------------------------
xserve01.local cn=users,dc=xserve01,dc=local ldap://192.168.100.30 online
--------------------------------------------------------------------------
Total: 1
gyar-5#

No problem, Is that the group that should be there or are there more that are missing? Have you, are you able to reboot? It might just be something in the web interface since it seems like it sees it from command line

Hi Josh,

That is the only user/group provider.

The users are listed, the groups are empty but there should be around 8-10 groups listed.

I haven't rebooted the cluster recently but as I can remember I did reboot it since I noticed this anomaly.

Hi,

Thanks for your question. Does it show the groups when you list the details for a user? https://dell.to/3DJlOKa

Let us know if there is anything else we can help you with.

Hi Josh,

I'm sorry but I can't put the response here, I'm getting this error...

The commands list the ldap server, my user too, but only the main group, the additional groups are empty. My user should be in at least 6 groups...

You can try running diagnostics and see if anything shows an error. https://dell.to/3RHIhNg With it being such an old version I can’t rule out upgrading as the solution.   

Hi Josh,

There are some errors.

The link is for the output.

IOCA output 

The troubleshooting steps for the errors are not publicly available.  The best option is to call phone support so they can resolve the errors with the upgrade.

Hi,

Ok, but the issue still remains, the upgrade would be just an option.

Is there a file that could have got corrupted? Maybe if I delete it and the OneFs would recreate it?

I did try with removing the Ldap server from the access management and re-adding it but that didn't resolve the issue.

Yeah, you can try that, it could resolve it. 

Hi Josh,

But witch file should I remove(rename)?

I'd probably try doing an upgrade of the whole OS to replace all of the core files. https://dell.to/3XVwbSd

Hi,

unfortunately the link is broken... I receive only this when selecting the link:

Invalid asset/manuals