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KevinNJ

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10 years ago

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KevinNJ

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June 13th, 2016 23:00

AMD FirePro M6100 Video Card does not work properly in the Precision Mobile Workstation M6800. Is Dell ever going to fix this Major Problem?

The AMD Video Card in the Precision Mobile Workstation M6800 Does Not Work in Windows 10 due to a driver problem and Dell has done nothing to resolve this problem that they have known about for nearly a year.  Has anyone found a solution to this problem?

The discrete GPU is a critical piece of hardware in this model, but it is unusable in Windows 10 with Hyper-V enabledDell provides Windows 10 drivers that work with Hyper-V for every other GPU option for this computer, but the driver (provided by Dell) for the FirePro M6100 GPU Does Not Work.

The only solution for this problem is to disable Hyper-V in Windows 10.  Dell directed me to get the highest model of their Precision Mobile Workstations line specifically because I need to run Virtual Machines in Hyper-V.  By the time I discovered the problem, it was too late to return or exchange the computer that Dell helped me configure for this purpose.

I have the Precision Mobile Workstation M6800 configured as follows:

  • i7-4710MQ 2.5 GHz Quad Core Processor w/ integrated Intel HD4600 Video
  • 32 GB of DDR3L-1600 MHz Ram
  • AMD FirePro M6100 discrete Video Card w/ 2GB Ram
  • 2TB RAID-0 Array (1TB mSATA SSD & 1TB 2.5" SATA SSD)
  • Optical Bay 2TB SATA 5400 RPM Hard Drive
  • 2x Blu Ray Recorder (swappable with Optical Bay Hard Drive)
  • FIPS fingerprint reader w/ TPM 1.2

I hope that someone has found a solution to this problem in a similar configured M6800;  if you had the same problem with your M6800 and you fixed it, please let me know how to fix this

If there is no way to get the FirePro M6100 to work properly in the computer that Dell designed it for,  then Dell should exchange it for a video card that actually works properly?

I hope someone at Dell will read this post and help me to fix this problem;  I should not have to spend hundreds of dollars to change the video card because Dell cannot fix this well known driver problem.