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November 15th, 2016 19:00

Chromebook 11 Cursor Disappears

We have several thousand Chromebook 11 V1 and V2 devices.  Often students experience loss of the cursor and must reboot the computer to have it reappear.  We don't seem to have a problem if a mouse is connected.  Just hate to purchase thousands mice to use Chromebooks for state mandated testing.

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54.2K Posts

November 16th, 2016 08:00

Based on the hits I got when searching, this is not a hardware issue. This is a Google software issue. Read through those threads to see several instructions.

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