Hi,
I just received my XPS 13 and the fan noise is louder than I was expecting. It is on almost constantly and will spin up and down repeatedly.
Is this normal, all I have really done is install office and some other apps. Is there anything I can do to fix it?
Thanks for any advice offered
Hi,
I atually have the same issues and would like to know if there is going to be a BIOS Update or something like that. I am using the i7-5500U with QHD+ Display.
Thanks in advance.
Shezan
Hi
Could you make a video with this issue? Many users complain about 'coil whine' issue and still has no solution.
In agreement with the other posters. Same problem (new 2015 model too)
Same problem here as wel, also an i7 model. Hope Dell will fix this soon.
I have exactly the same issue. I have also made a video of it. Seems there is a lot of i7 with QHD+ display experiencing the same issue. I suspect poor cooling solution. Back to the drawing table Dell?
I have the i7 with the 512 ssd configuration. I also have issues with the fan constantly coming on. I talked to Dell Tech Support and they said this is not a known issue. I'm guess most people are purchasing the i5 with 1080p display and therefore are probably not experiencing the fan issue that we, the i7 QHD+ display, are experiencing. The tech support I spoke to said he'll be sending me a replacement unit with the same configurations so I hope that maybe the one I got was a lemon.
If the problem still remains, I'll probably opt down to the i5 QHD+ display and see how that goes. And if the problem continues on that, I'll just go with the i5 1080p display. Although I really want the touchscreen. And then I can just purchase the m.2 ssd on newegg or amazon. I'm really disappointed in Dell.
I have the i7, 512 SSD configuration and the fan noise is incredibly loud with just a couple of tabs in the browser and a text editor open. This is not what I expect with $2000.
After 2 days of use....
I've just received my new 2015 XPS 13 core i5 1080p 128gb ssd 8gb ram and am experiencing the same problem. I really hate the fan noise; it's extremely loud and comes on randomly even though I'm not doing cpu intensive stuff (watching a video with two extra tabs opened) and goes away after a few moments, then comes back on.
If this is "not a known issue" please make it one because it's driving me crazy.
Same for me. i7-5600u model. Fans are on Constantly. The bottom of the machine is barely warm. This is just not right. I've had cpu usage on about 5% for half an hour. Fans still raging.