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Inspiron 15R getting overheated
my inspiron 15R 5520 gets shut down due to over heating while playing high graphics games and when I run ePSA i get this error code 2000-0314.I captured a snap of display with my mobile to show the exact error.
The same game worked well a few days back so its probably not with the game.Also the laptop keeps heating too much even when I play HD videos.
Should I use a a cooling pad? or Wait for Dell engineer to check my laptop for errors?
Should I use a single fan or double fan cooling pad?
DELL-Manshu S
2.2K Posts
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May 5th, 2013 02:00
Hi SARC_ONE,
Welcome to the Community.
Click the link mentioned below for more information on error codes:
http://dell.to/12IFoz8
If the system is in warranty, please send me the service tag and name listed on the account in a private message so that I can help you in a better way.
Thanks & Regards
Manshu S
#iworkfordell
eddy74
1 Message
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December 19th, 2013 17:00
i have the same exact system and start over heating and shuts down when playing any youtube videos 2 months after the warranty expired, what a coincidence. :emotion-45:
DELL-Manshu S
2.2K Posts
0
December 22nd, 2013 10:00
Hi eddy74,
We regret the inconvenience cause to you.
Please refer to the link mentioned below:
http://dell.to/1iciXu3
Thanks & Regards
Manshu S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.