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October 13th, 2016 05:00

Latitude E7250 Plastic cover peeling

I have a fairly new laptop and the cover is peeling from the casing.  Is this covered by the warranty as I would have thought this should not be happening so soon.  The service tag is and the laptop is less than a year old.

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Thank you

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87.5K Posts

October 13th, 2016 08:00

Your images are not linked -- but you should call Dell support to see what they say.  

If it's cosmetic damage, they won't cover it -- if it's a manufacturing defect, they should.

2K Posts

October 14th, 2016 04:00

Hi GAZZABAND,

Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records and attach pictures of the issue or click on my name and send me an email with the info.

Upon reviewing the pictures, I shall advise further course of action.

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