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2 Bronze

Unable to find the 2nd RAM slot Dell Latitude e5470

Hi

Just received my new e5470 with 4GB RAM, I wanted to upgrade to 16GB (2x8GB) which I have from my previous laptop. I found only one slot underneath, the usual place for the 2nd slot next to it does not have the slot set up and it is blank. I have also removed and checked under the keyboard but it was not there either.

The BOIS setup stated that I have two slots, one is 8GB which is I know I have (I changed the 4GB which came originally with one of the two 8GB that I have) and the other is "not slotted" which I am unable to locate.

Does anyone know where is the other slot located?

Thank you

Solution (1)

Accepted Solutions
2 Bronze

If you order with i7-6600U and AMD M360 you only get 1 RAM DIMM Slot. The i7-6600U supports 16GB in a 2x8GB configuration so maximum memory is limited to (1) 8GB DDR4.

If you order with i7-6820HQ and Intel HD Graphics 530 you get 2 RAM DIMM slots. The i7 6820HQ supports 64GB in a 2x32GB configuration so maximum memory is limited to 64GB DDR4.

The E5570 is different and supports up to 64GB with 2 DIMM slots since you can order i7-6820HQ AND AMD M370 GPU.

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Replies (7)
7 Thorium

The manual will have that info. It is most likely under the 4 gb. 

www.dell.com/.../Removing-the-memory-module

2 Bronze

Hi Mary

 What do you mean by "under the 4 gb"? is this a physical location or you mean it is under 4 gb in size?

I have searched in the manual, it does not show where is the 2nd slot

Thank you

10 Diamond

The two modules should sit side by side - if there's no connector for a second module, there must be a version of the mainboard for these that has only one memory slot.

2 Bronze

I have the same problem: I want to upgrade my laptop memory (according to this it must be 2 slots - <ADMIN NOTE: Broken link has been removed from this post by Dell>, but it is only one. Another area suitable for memory is empty and has no any slot.

2 Bronze

heavymetallic, chmelvv, it is because you have discrete graphics E5470 version, just an another “surprise” from Dell. dGPU e5470 has only 1 memory slot while iGPU e5470 has 2. So the only option to get 16GB in your case is actually 16GB stick. You can’t have 8GB+8GB unfortunately.

2 Bronze

If you order with i7-6600U and AMD M360 you only get 1 RAM DIMM Slot. The i7-6600U supports 16GB in a 2x8GB configuration so maximum memory is limited to (1) 8GB DDR4.

If you order with i7-6820HQ and Intel HD Graphics 530 you get 2 RAM DIMM slots. The i7 6820HQ supports 64GB in a 2x32GB configuration so maximum memory is limited to 64GB DDR4.

The E5570 is different and supports up to 64GB with 2 DIMM slots since you can order i7-6820HQ AND AMD M370 GPU.

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Community Accepted Solution
2 Bronze

I tested with (1) 16GB DDR4 2133 stick and i7-6600u. With latest BIOS laptop registers 16GB in one slot in BIOS and Windows.

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