Latitude

Last reply by 10-04-2022 Unsolved
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Dell Support OS Assist Recovery Tool - "Unable to locate download. Please contact tech..."

Latitude E5550/5550

Dell Support OS Assist Recovery Tool - "Unable to locate download. Please contact tech support for additional assistance."  (See pic.)

It appears that something is wrong on Dell's servers that allow this OS image to be downloaded.  

Please let me know your thoughts and maybe somebody at Dell can flip a switch somewhere and make these file available for download again.

 

thx.  

 

2022-09-28 18_22_33-Dell OS Recovery Tool.png

Replies (5)
2 Bronze
2 Bronze
257

I appreciate the information and advice you have shared.
<Non-public info removed. TOS76>

2 Bronze
2 Bronze
228

I have the same problem with latitude E7470.

 

Is it possible to download the image manually?

 

Thanks.

2 Bronze
2 Bronze
178

Same exact problem!  Dell, please help!!! Calling the 800# for support doesn't help either.

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2 Bronze
2 Bronze
152

Same!  Trying to do this for a Dell Precision 7510.  THANKS!

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Dell support, your thoughts?

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