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November 30th, 2022 04:00

Dell latitude E5570 BIOS recovery menu "continue" greyed

Hi there i have the above Laptop in my possession. Whenever i boot i am taken to the BIOS recovery menu with 2 options: Recover BIOS & Reset BIOS but the continue button is greyed out.

In red the power status shows: Inadequate even though the battery is seated correctly and the charger i've been using without any issues the past couple of weeks. I do not want to purchase a battery for such an old laptop, is there any way to reset the BIOS without having to?

Any help appreciated.

9 Legend

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12.6K Posts

November 30th, 2022 06:00

Considering the system is approaching 7 years old and if you still have the original laptop battery installed, it is more than likely that the laptop battery and CMOS battery both need to be replaced. More than likely the BIOS is corrupt and would account for the option being greyed out. This support page has more information on recovery. And it is very possible, if corrupted, that the CMOS battery may be the cause.

1 Message

November 30th, 2022 11:00

I have a new Dell 3420 having the same issue.

4 Posts

December 1st, 2022 03:00

Well i just ordered a new CMOS battery. I will try it when it arrives and will post back the result for others facing the same issue. Thanks!

4 Posts

December 17th, 2022 08:00

After testing your suggestion with the CMOS battery i can confirm the laptop seems to be working fine now after replacing it with a new one. Thanks again for the tip!

9 Legend

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12.6K Posts

December 17th, 2022 08:00

Happy to help out!

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