Latitude

Letzter Kommentar von 03-10-2022 Gelöst
Stelle eine Frage
Bronze
Bronze
399

Latitude 5320 2-in1 touchscreen not working

I recently got a brand new Latitude 5320 2-in-1 and it worked fine. After first Windows Updates, my Touchscreen is not working anymore.

Device Manager shows I2C HID Device issues.

Usual steps trying to fix it did not help:

- (Yes, I tried a reboot )
- Checked that Touchscreen is enabled in BIOS
- Dell Command update used, all latest updates installed, incl. BIOS
- Uninstalled device and re-installed
- Windows updates installed
- Hardware troubleshooter executed (can't fix the problem)

Windows 10 19042.1526

Any idea?

Lösung (1)

Akzeptierte Lösungen
Bronze
Bronze
364

RESOLVED: Hardware issue. Display replaced - now it works.

Lösung in ursprünglichem Beitrag anzeigen

Antworten (1)
Bronze
Bronze
365

RESOLVED: Hardware issue. Display replaced - now it works.

Neueste Lösungen
Top-Beitragender