I have a dell latitude 5520 with i7-1165G7 processor. This device is somehow capped at 1.69GHz. I can see the base frequency for this processor is 2.8GHz and max frequencies is around 4.4GHz. However in bios and all the places I can see the max frequency for any code is 1.69GHz. I checked the package power consumption in HWMonitor app it is max 12W under heavy load and average 10.5W under heavy load, but CPU is capable of upto 15W average TDP.
- Turboboost is on in bios
- Windows is in best performance mode
- Charger is connected and system is running at 100% load with CPU temp around 60 C.
Please help me understand if some setting is wrong with this device which is capping the performance.
A long thread about this problem can be found here in the forum, and it has some suggestions and a solution that may help. Also this forum thread has more information.
-Forum Member since 2016 -I do not work for Dell -A user helping other users -If you like an answer please click on thumbs up -If a reply is a solution to your problem please click on Accept as Solution Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100 Real work on a Latitude E5430