Linux Developer Systems

Last reply by 11-19-2022 Unsolved
Start a Discussion
2 Bronze
2 Bronze
5474

Dell XPS 9310 Ubuntu 22.04 Fingerprint Not working

Hi, 

I did a fresh install of ubuntu 22.04 and I can not get the fingerprint sensor to work... I had installed the ppa found at http://dell.archive.canonical.com/updates/dists/jammy/ but is still not working...

Anybody could give me a hand?

Thanks

Replies (9)
Moderator
5408

Hello,

We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.

 

 


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

2 Bronze
2 Bronze
5342

Hi,

You need to install the fprintd package: sudo apt install fprintd
Did it for me.

Good luck

 

2 Bronze
2 Bronze
5287

Hi, 

already have it installed, no luck for me

Thanks anyway

2 Bronze
2 Bronze
5236

Hi,

Maybe you're affected by this issue?

Cheers!

2 Bronze
2 Bronze
4962

I'm having the same issue, on my 9310. I was able to get it to work with Zorin os didn't take note of the kernel version though.

 

Currently running PopOs

Kernel version 5.17.5-76051705-generic.

fprintd version 1.94.2-1

libfprint-2tod1-goodix vershion 0.0.6

 

 

Jared@pop-os:~$ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-unknown-error

4961

Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

2 Bronze
2 Bronze
2497

Same issue here Inspiron 5590. 

2 Bronze
2 Bronze
1443

I'm also experiencing the same issue with Dell XPS 9310 using Ubuntu 22.04 .  Still no solutions? 

2 Bronze
2 Bronze
1427

Try on Ubuntu:

$ wget http://dell.archive.canonical.com/updates/pool/public/libf/libfprint-2-tod1-goodix/libfprint-2-tod1-goodix_0.0.4-0ubuntu1somerville1_amd64.deb
$ sudo dpkg -i libfprint-2-tod1-goodix_0.0.4-0ubuntu1somerville1_amd64.deb

 

If the package won't install correctly, type:

$ sudo apt --fix-broken install 


After that, you may see at (Settings ⇒ Users) a Fingerprint Login option:

Screenshot from 2022-11-19 10-13-12.png


. Enable it
. Add new finger setup

Enjoy!

It worked for me

Latest Solutions
Top Contributor