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Last reply by 09-20-2022 Solved
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2 Bronze
2 Bronze
9935

Integrated webcam not working with Ubuntu 20.04

My device is a Inspiron14 running ubuntu 20.04.

A run of ls /dev/video* gives me video0 and video1

I tried using ffmpeg -f v4l2 -video_size 1280x720 -i /dev/video0 -frames 1 out.jpg  to take a photo, the light did lit up but no photo was generated. And there are nothing covering the camera. So it is likely a software issue. What should I do now?

 

(People from Inspiron board told me to ask here.

You can see more information at https://askubuntu.com/questions/1358824/integrated-webcam-is-not-sending-back-image

Solution (1)

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Moderator
Moderator
2745

Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
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Replies (9)
3 Silver
7509

Launch Cheese. What happens when you do ?

2 Bronze
2 Bronze
6038

same problem here. if i start cheese i get "no device found"

 

2 Bronze
2 Bronze
6038

os debian bullseye on Latitude E6520

 

5703

I've got  exactly the same problem. Have there been any updates?

2 Bronze
2 Bronze
3176

Same problem on dell precision. When I open cheese, it does not say "device not found", it just shows a black screen, and the camera led turns on and off randomly.

2 Bronze
2 Bronze
3142

Hi, did you by any chance find a solution to the problem?

Moderator
Moderator
2746

Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

2645

Thank you for messaging us. To ensure the privacy of your information, we recommend that you continue chatting with us through direct message. We apologize for the inconvenience.


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

2380

Thank you for messaging us. To ensure the privacy of your information, we recommend that you continue chatting with us through direct message. We apologize for the inconvenience.


#IWork4Dell
Find your Service Tag

If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

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