Unsolved
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771
October 7th, 2020 12:00
R11, Ubuntu 18.04 installation issues
+ Dell Community,
- Dell support (they are going to message saying Ubuntu isn't supported, which is a entirely different topic regarding where Dell does it does not consider its responsibility, and customer retention).
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I've invested an insane amount of hours try to get my R11 to dual boot to Ubuntu 18.04.
Presently I have a Intel i7, R11, with the GTX1650 (to swap later for a 30 series).
BIOS is 1.01
Things I have tried:
Secure Boot - off
UEFI boot enabled
Change 'quiet splash` to 'nomodeset' as without this the installer just goes to a blank screen, or garbled text but then hangs.
With nomodeset, and 'Try Ubuntu' I can get it to load from the USB drive, but then it has no access to the SSDs/HDD to install, and it then hangs somewhere in the installation sequence, sometimes at the point where you would pick `where to install` other times once a drive shows up and it warns you of the formatting that will occur.
With nomodeset, and 'Install Ubuntu' selected, more or less the same as the above.
I removed the m2 drive, and the HDD, so that all that is left is a SSD that is blank so that at least I have an option to clean install (not dual boot) to 18.04. So far that has had no success. I suspect a potential source now might be the partitions, which even though it says it will set as part of the format, it hangs and does not progress during the installer.
Can anyone help? I need 18.04 specifically for a project I am working on, and VirtualBox has been a subpar experience for what I need. I really regret not just building my own desktop at this point, but hopefully the Dell Community (-support) will be able to help!
Thanks
DSBVA
4 Posts
0
December 10th, 2020 13:00
Wow, this is ridiculous, I too regret buying a Dell computer. Fresh machine, same issue, I only lost an hour so far trying to simply install Ubuntu on the m.2 SSD. I won't be using Windows, just want to preserve it just in case. I just want Ubuntu on a different drive so I can boot one or the other, this is really basic stuff! I get the garbled screens (but safe mode graphics option seems to help a little), and the installer only saw the SATA Windows drive initially (even though BIOS sees it). I then changed BIOS to AHCI mode (was RAID), and then the installer saw the m.2 drive---but installation crashed and burned after the partitioning step. Really too as half the screen is off-display and I can't see it. Dell, you