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UPDATE - Ubuntu 14.04 Touchpad Freezing Fix – XPS 13 (2015)

Hi All,

In some instances the XPS 13 Developer Edition might exhibit an issue where the cursor freezes when using the integrated trackpad in Ubuntu 14.04. Solution:


Touchpad Freezing Fix – XPS (2015)

factory-touchpad-fix-1.6.1-for-dino.zip

Size: 227.5KB

Released: 12 May 2015

UPDATE : The latest update from the development team is now available for download at the link above: factory-fix-for-dino_052215.zip

Release: 5 June 2015

Installation Instructions:

1)      Download factory-touchpad-fix-1.6.1-for-dino.zip

2)      Double Click factory-touchpad-fix-1.6.1-for-dino.zip to open it in the Archive Manager.

3)      Press the extract button to extract the (4) .deb packages.

4)      One by one, double click on each of the .deb packages to install


Please let us know if you have any questions or feedback in the comments below and they will be provided to the developers.

For the original posting, see: http://en.community.dell.com/techcenter/extras/m/mediagallery/20441258 

NOTE: This issue has not been reported in Ubuntu 15.04.

Replies (10)
2 Bronze

Hi,

I've installed all the .deb in this fix.

Touchpad jumpiness is worst (it also select and remove text) and the right click menu have disappeard.

domak@domak-XPS-13-9343:~$ xinput list
⎡ Virtual core pointer                        id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer  (2)]
⎜   ↳ HP Laser Mobile Mouse                       id=10    [slave  pointer  (2)]
⎜   ↳ ELAN Touchscreen                            id=11    [slave  pointer  (2)]
⎜   ↳ DLL0665:01 06CB:76AD                        id=13    [slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad                  id=15    [slave  pointer  (2)]
⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                 id=5    [slave  keyboard (3)]
    ↳ Power Button                                id=6    [slave  keyboard (3)]
    ↳ Video Bus                                   id=7    [slave  keyboard (3)]
    ↳ Power Button                                id=8    [slave  keyboard (3)]
    ↳ Sleep Button                                id=9    [slave  keyboard (3)]
    ↳ Integrated_Webcam_HD                        id=12    [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard                id=14    [slave  keyboard (3)]
    ↳ Dell WMI hotkeys                            id=16    [slave  keyboard (3)]

and

domak@domak-XPS-13-9343:~$ xinput --list-props 13
Device 'DLL0665:01 06CB:76AD':
    Device Enabled (135):    1
    Coordinate Transformation Matrix (137):    1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
    Device Accel Profile (261):    1
    Device Accel Constant Deceleration (262):    2.500000
    Device Accel Adaptive Deceleration (263):    1.000000
    Device Accel Velocity Scaling (264):    12.500000
    Synaptics Edges (293):    48, 1168, 36, 644
    Synaptics Finger (294):    25, 30, 0
    Synaptics Tap Time (295):    180
    Synaptics Tap Move (296):    61
    Synaptics Tap Durations (297):    180, 180, 100
    Synaptics ClickPad (298):    0
    Synaptics Middle Button Timeout (299):    75
    Synaptics Two-Finger Pressure (300):    282
    Synaptics Two-Finger Width (301):    7
    Synaptics Scrolling Distance (302):    27, 27
    Synaptics Edge Scrolling (303):    0, 0, 0
    Synaptics Two-Finger Scrolling (304):    1, 1
    Synaptics Move Speed (305):    1.000000, 1.750000, 0.143575, 0.000000
    Synaptics Off (306):    0
    Synaptics Locked Drags (307):    0
    Synaptics Locked Drags Timeout (308):    5000
    Synaptics Tap Action (309):    2, 3, 0, 0, 1, 3, 0
    Synaptics Click Action (310):    1, 3, 0
    Synaptics Circular Scrolling (311):    0
    Synaptics Circular Scrolling Distance (312):    0.100000
    Synaptics Circular Scrolling Trigger (313):    0
    Synaptics Circular Pad (314):    0
    Synaptics Palm Detection (315):    0
    Synaptics Palm Dimensions (316):    10, 200
    Synaptics Coasting Speed (317):    20.000000, 50.000000
    Synaptics Pressure Motion (318):    30, 160
    Synaptics Pressure Motion Factor (319):    1.000000, 1.000000
    Synaptics Resolution Detect (320):    1
    Synaptics Grab Event Device (321):    1
    Synaptics Gestures (322):    1
    Synaptics Capabilities (323):    1, 0, 0, 1, 1, 0, 0
    Synaptics Pad Resolution (324):    12, 12
    Synaptics Area (325):    0, 0, 0, 0
    Synaptics Noise Cancellation (326):    6, 6
    Device Product ID (255):    1739, 30381
    Device Node (256):    "/dev/input/event14"

I think the problem comes from "Synaptics Capabilities" but when I compare to synaptic, I also see that "Synaptics Edges" have changed.


I tried to remove packages but the result is that I have no touchpad anymore.

Moderator
Moderator

Thanks for the follow up domak!

I've shared this with the dev team and they are working on an enhancement that should resolve this, to be published here soon. Do you have any updates pending in the update manager? If so could you please try installing all available to see if it has any effect.

Thanks, 

2 Bronze

No updates in dell repo. The only updates I got are:

Get:1 http://archive.ubuntu.com/ubuntu/ trusty-updates/main linux-firmware all 1.127.12 [23,3 MB]
Get:2 http://archive.ubuntu.com/ubuntu/ trusty-updates/main linux-libc-dev amd64 3.13.0-53.88 [778 kB]

linux-firmware package contains firmware for broadcom but I didn't see any upgrade for touchpad (I may be wrong). After reboot I still don't have right click.

Seems that a lot of problems are resolved with ubuntu 15.04. But installation can be tricky for some people (missing broadcom wifi and bluetooth, not clear what I have to do with UEFI, grub, etc).
Could you ask devs why the  dist upgrade does not work (lot of post in above forum that describe the problem. It should help a lot.


By the way, why do you post here, there are much more activity in the sputnik forums, no?

http://en.community.dell.com/techcenter/os-applications/f

2 Bronze

Still no update.

Could you ask devs why the  dist upgrade does not work? It should help a lot.

2 Bronze

i installed the 4 packages on the zip and the flow of the touchpad got much better but still not having multitouch features like 3/4 fingers

scrolling with 2 fingers works well

after installing sound function buttons doesn't work anymore
I would like to know how to fix that!

XPS13 early 2015
Ubuntu 14.04
BIOS A03

2 Bronze

Does your right click still work ?

2 Bronze

it only works when i put a second finger on the pad!

if i click where the right click should be (with one finger) it acts like a left click

Moderator
Moderator

Touchpad Freezing Fix – XPS (2015)

UPDATE : The latest update from the development team is now available for download at the link above: factory-fix-for-dino_052215.zip

Released: 5 June 2015


 

Thanks for the feedback everyone. Please keep it coming.

2 Bronze

updates are included on dell's ppa?

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