Icons missing in the OMIMSSC for Operations Manager

Question

Hi, we've deployed and enrolled OMIMSSC 7.2 for Operations Manager. Before logging into the integration dashboard from within the SCOM console we changed the settings 'Do not save encrypted pages to disks' and also added the address to trusted sites. Still, after logging into the admin page we do not see the icons in the navigation pane. We can click on the not existing 'expand' icon to see the text: But still would be needing the icons for easier navigation. What are we missing ? ThanksThorsten

DELL-Chris H · Answer

Thorsten_S,

There are two ways to get that console, one is through SCOM and one is the direct Appliance Admin console. Would you clarify if the Admin console has the same issue or is it only the embedded SCOM view that you see it occur with?

Also, what version of SCOM do you have?

Let me know.

AnjanaRM · Answer

Hi @Thorsten_S

You have made the correct settings in browser. Please try to "refresh" the OpenManage Integration Dashboard and login to it. You will be able to see the icons then.

Thanks and regards,

Anjana

Thorsten_S · Answer

Hi @DELL-Chris H

it is only the console that we use through OpsMgr console that has the problem. The normal admin console we run from a browser on our client machines works ok.

We are using SCOM 2019 UR2

Thanks

Thorsten_S · Answer

Hi @AnjanaRM , we have done this multiple times, from different OpsMgr consoles and still haven't got it working. Something else seems to be missing and we don't know what. Thanks

DELL-Chris H · Answer

Thorsten_S,   I would recommend that you call in to discuss with the OpenManage group, as this is not something seen.    Let me know how it goes.

Microsoft SCCM & SCOM OpenManage Integrations

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