Unsolved
This post is more than 5 years old
2 Posts
0
5632
February 15th, 2011 18:00
SR2320L menu issues
In late december I got a new Studio XPS 8100 with an SR2320L monitor.
Recently the monitor has begun randomly bringing up the on screen settings/options menu in the lower right, and then rapidly cycling through the options in a loop. The only way I have found to stop it is to press and hold the monitor's power button... and then when I turn the monitor back on, it is fine again. Most frequently this occurs when the computer is sitting at the desktop unattended, but also occurs while I am active within a program on occasion.
After a period of time the problem returns - sometimes longer, sometimes faster.
Some simple searches on the net and here have not turned up any descriptions of this.
Suggestions short of taking the monitor in?
DELL-Chris M
Community Manager
Community Manager
•
56.3K Posts
0
February 16th, 2011 06:00
Chyll,
* Power off the PC
* Power off the monitor
* Disconnect the power cord from the monitor
* Disconnect all monitor cords from the PC (USB, DVI, VGA, DisplayPort, HDMI, etc.)
* While disconnected, press and hold the monitor power button down for 5 seconds
* Clean all of the monitor control buttons
* Reconnect the monitor to the PC
* Reconnect the power cord to the monitor
* Power on the monitor if it does not power on by itself
* Power on the PC
Chyll
2 Posts
0
February 17th, 2011 10:00
Completed all the steps as indicated.
Problem was back within 24 hours.